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Customer Service Team Lead – Coaching & Growth

Job in Easter Howgate, Penicuik, Midlothian county, EH26, Scotland, UK
Listing for: Testing Site - JPMC
Full Time position
Listed on 2026-10-18
Job specializations:
  • Management
    Client Relationship Management
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 40000 - 55000 GBP Yearly GBP 40000.00 55000.00 YEAR
Job Description & How to Apply Below

J.P. Morgan in the UK is seeking a Customer Services Team Manager to lead a team of Customer Service Specialists across banking products. You’ll coach, develop and empower your team to deliver award-winning experiences in a fast-paced, multi-channel environment.

You’ll drive performance, quality and customer outcomes, build an inclusive culture, support change, and collaborate with other managers to raise standards of service across the function.

We are currently recruiting a Customer Service Team Lead – Coaching & Growth for our team in Easter Howgate, Scotland, United Kingdom.

We appreciate your interest in this position.

Join Testing Site - JPMC and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Customer Service Team Lead – Coaching & Growth role at Testing Site - JPMC, based in Easter Howgate, Scotland, United Kingdom.

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