Global VP: Complaints Strategy & Controls
Listed on 2026-10-18
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Management
Risk Manager/Analyst, Corporate Strategy
Testing Site - JPMC seeks a Head of Global Complaints, Strategy and Controls – Vice President to own end-to-end complaints across all Financial Services products and journeys, and to lead first-line operational controls across Banking Operations. You will build global teams, drive regulatory liaison, and embed conduct and customer-centric outcomes.
Responsibilities include defining strategy, governing the lifecycle, handling high-risk escalations, and advancing automation and remediation
We invite applications for the Global VP:
Complaints Strategy & Controls position located in Easter Howgate, Scotland, United Kingdom.
The advertised compensation is 150..
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Global VP:
Complaints Strategy & Controls role in the description above.
We appreciate your interest in this position.
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