Agricultural & Rural Sales Advisor - Store

Agricultural & Rural Sales Advisor – Country Store

Join Carrs Billington Agriculture (Sales) Ltd. in our Penicuik Country Store as a part‑time Agricultural & Rural Sales Advisor. The role involves supporting the day‑to‑day running of the store, delivering excellent customer service, and actively promoting and driving sales across a wide range of agriculture‑related products.

Every day we provide rural and agricultural communities with the support they need to succeed – from better herd health to increased yields, faster growth and higher returns on land. As a subsidiary of The Billington Group, Carrs Billington Agriculture offers a full range of products and services to help customers move from where they are now to where they want to be.

• Actively promote and drive the sales of all products, maximizing profitability across the branch and via telecommunications.
• Deliver excellent customer service to both internal and external customers by understanding their needs, providing recommendations with integrity, and delivering first‑rate solutions.
• Exceed customer expectations by loading orders and performing manual‑handling duties safely and within capability.
• Assist the branch in ensuring routine tasks are completed, and provide flexibility to support other duties such as warehouse or delivery tasks.
• Liaise with other staff to ensure smooth trading relationships.
• Support and contribute to the effective operation of the business, maintaining adequate levels of stocked products in conjunction with the branch manager.
• Promote the company brand and uphold recognised business standards.
• Adhere to company and group policies and procedures, including safety, health and environmental requirements.
• Ensure compliance with relevant legislation and approved codes of practice (e.g., UFAS, FIAS, NOPS).

• Excellent customer service skills and appreciation for our customer base.
• Organised approach to work with the ability to work independently.
• Knowledge of agriculture and retail operations.
• Demonstrable experience of working in a retail environment.
• Practical problem‑solving ability.
• Flexible approach to work and willingness to take on additional responsibilities.
• Team player with a genuine interest in helping others.

• AMTRA qualification (training can be provided).
• Confident and competent user of Microsoft applications and fully IT literate.
• Previous experience with D365.

• Attractive salary package with annual reviews.
• Minimum 25 days annual leave.
• Opportunity to work for a well‑established, family‑owned business with ambitious growth.

• Employee Assistance Programme (Health Assured) – counselling and wellbeing advice.
• Generous sick pay.
• Health Cash Plan – claim back on everyday health care costs.

• Staff discount on selected products at our country stores.
• Cycle to Work scheme – salary sacrifice for purchasing a new bicycle.
• Flexible life assurance and critical illness cover at preferential rates.
• My Savings Hub – exclusive access to a range of discount sites with cashback.
• Salary finance benefits – savings schemes, preferential loans, wage advances and financial education.

• Pension enrolment after 3 months of employment.
• Role‑specific training and ongoing development opportunities through our annual appraisal scheme.