IT​/Support Officer at Fastspeed Business Solutions Limited

IT / Support Officer at Fastspeed Business Solutions Limited

Fastspeed Business Solutions Limited is one of the leading indigenous Information Communications Technology Company involved in proffering effective solutions.

We're a leader in the provision of solutions that accelerate the transformation and automation of businesses.

Fastspeed Business Solutions Limited is currently recruiting for the following personnel:

Job Title: IT / Support Officer

Roles and Responsibilities

• The IT/Support Officer will be responsible for providing technical support to staff, managing basic system and network operations, and ensuring smooth functioning of the organization’s IT environment.

Key Responsibilities

• Provide first-level technical support for hardware, software, email, internet, printers, and mobile devices.
• Troubleshoot and resolve user issues promptly and professionally.
• Install, configure, and maintain laptops, desktops, software, and IT peripherals.
• Set up new user accounts, email addresses, and access permissions.
• Monitor network connectivity and elevate complex issues to the appropriate technical team.
• Assist in managing servers, backups, antivirus systems, and routine system updates.
• Maintain accurate documentation of IT assets, support tickets, and system configurations.
• Ensure adherence to IT policies, data security guidelines, and best practices.
• Support office equipment setup for meetings, trainings, and events.
• Collaborate with vendors and service providers when necessary.
• Conduct periodic maintenance of IT equipment and provide basic cybersecurity awareness to staff.

Qualifications

• B.Sc. In computer science, or related field.

Must be available for immediate resumption