IT Support Specialist
Job in
Town of Italy, Penn Yan, Yates County, New York, 14527, USA
Listed on 2025-12-30
Listing for:
BCIC Swiss
Full Time
position Listed on 2025-12-30
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Desktop Support, Technical Support
Job Description & How to Apply Below
Location, Type, Skill, Responsibilities & More
IT Support Specialist
LocationUmbertide, Italy
TypeDispatch
Hours(10-20) Hours per week.
Job DescriptionBCIC Swiss GmbH | Best Connect International Company is looking for a (Dispatch, on-site) IT Support Specialist in Italy.
Responsibilities- Provide first- or second-level contact and problem resolution for customer issues.
- Work with third-party vendors to remediate complex AV issues as needed.
- Provide timely communication on issue status and resolution.
- Maintain ticket updates for all reported incidents.
- Install, upgrade, support, and troubleshoot Windows OS, Mac OS & Microsoft Office. Cisco Jabber is another authorized desktop application.
- Install, upgrade, support, and troubleshoot printers and computer hardware.
- Perform general preventative maintenance tasks on computers, laptops, and printers.
- Perform remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment.
- Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software.
- This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.
- Must hold a valid work permit in Italy.
- Several years of professional experience in the field of IT support.
Negotiable
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