Product Manager; Agentic AI

Global Recruitment Lead – let’s find what you’re looking for!

WE ARE

Soft Serve is a global digital solutions company headquartered in Austin, Texas, founded in 1993. With over 2,000 ongoing projects across the USA, Europe, LATAM, and APAC, we are about people who create bold things, make a difference, have fun, and love their work.

We are a deep‑tech R&D team within Soft Serve, applying expertise in advanced AI, high‑performance computing, hardware acceleration, life sciences, quantum computing, human‑computer interaction, and technology commercialization. We develop cutting‑edge technologies both in‑house and as a service for world‑leading R&D customers, collaborate with leading academic and technology partners, and present our research at global conferences and events.

IF YOU ARE

• Experienced in technical product management with 4+ years of practice, including building strategic product roadmaps from conception to launch
• Strong in Agentic AI or Generative AI, with proven experience in developing solutions or driving growth in these areas
• Accustomed to the software development lifecycle (SDLC) and programming best practices
• Confident in designing scalable and efficient solution architectures
• Experienced in delivering crystallized IP or products, such as PoCs or trials for customers
• Proficient in driving product vision, go‑to‑market strategy, and design discussions
• Skilled in presenting technical concepts to both technical and executive stakeholders
• Knowledgeable in research and development (R&D) and lean startup principles
• Effective in collaborating, building consensus, and driving technical decisions with diverse stakeholder groups
• Strong in technical leadership, project management, analytical problem‑solving, and troubleshooting
• Qualified with a bachelor’s degree in computer science, data science, software engineering, or a related field (master’s, PhD, MBA, or innovation management degree would be a plus)
• Capable of communicating fluently in English at a B2 level or higher for effective collaboration in a multicultural environment

AND YOU WANT TO

• Create a unique product based on Agentic AI together with the Soft Serve team
• Collaborate with researchers, engineers, customers, and leadership to bring deep technologies from early concepts and idea validation to pilots and scaled solutions
• Drive the growth and scaling of R&D products and services, moving innovation from the lab to the market
• Perform market research and customer discovery to identify needs and validate product‑market fit
• Design and manage the product roadmap, prioritize features, and coordinate with engineering teams
• Analyze research publications and collaborate with senior researchers to define scope, expectations, and risks
• Work with clients, prospects, sales, and marketing teams to commercialize developed technologies and offerings
• Engage in pre‑sales and client interactions to define innovation strategies and roadmaps for deep tech products

TOGETHER WE WILL

• Be Game Changers recognized in the annual Soft Serve Awards
• Work with a diverse team of professionals in a collaborative enterprise environment
• Create exceptional customer experiences and contribute to the company’s global success, being recognized by the Customer Hero Program
• Enhance leadership skills through development programs for both emerging and experienced leaders
• Gain performance‑based bonuses and incentives

Soft Serve is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, nationality, disability, sexual orientation, gender identity and expression, veteran status, and other protected characteristics under applicable law.

Mid‑Senior level

Full‑time

Product Management

IT Services and IT Consulting