Key Account Manager Americas Retail

About the Role:

Ferrero Luxembourg HQ is looking for a Key Account Manager to join the Travel Retail Team in an international and dynamic environment and be the point of reference for Travel Market in Americas.

Working in a diverse and inclusive environment and learning from different cultures and personalities will make you feel part of the Ferrero family, with employees at the heart of everything you do.

Sales Strategy, Forecast, Budget and Objectives

In this role, you will be in charge of proposing annual strategic plans and the Sales Budget (volumes, trade spending, etc.) for the key accounts assigned. You will be monitoring and tracking the trade spend, forecast vs. orders vs. objectives as well as the Sales Targets achievement and sell out. In case of a negative trend, you will propose recovery plans in advance.

Customer Plans

You will also be analyzing the current Customer Performance and defining future Business Opportunities, Customer-specific goals, and strategy. Additionally, you will develop SWOT Analyses & Performance Reviews as well as Action Plans by Customer and continuously monitor Customers Performance.

Negotiation Activities

As a Key Account Manager, you will define and negotiate contracts with the assigned customers. With the support of Trade Marketing, you will develop specific sales arguments to achieve the Strategic Goals of the customers assigned. Moreover, you will negotiate implementations of planograms and positions at central level and provide support and guidance to sales field for local implementation. You will be in charge of keeping Trade Spending within the Guidelines and ensuring the best ROI.

Deployment & Control

You will monitor the actual in-store deployment, follow up and coordinate with key accounts to ensure local execution is aligned with defined plans and policies. In addition, you will monitor Sales, Stocks & Building Blocks KPIs for the customers assigned and maintain the assigned assortment through on time listing and code opening.

You will bring knowledge from a degree in Economics, Business Administration or similar, combined with 1-3 years' experience in sales role
.

You will succeed in this role thanks to your account management, negotiation and organization skills. Your close attention to details, analytical mindset and your ability to communicate and adapt to different cultures will prove an asset as well.

Moreover, you will contribute with your advanced skills in Microsoft Office, especially Excel.

Lastly, you are available to travel 50% of the time during certain periods of the year and speak fluently Spanish.

Do not hesitate to apply- you might find in Ferrero Luxembourg the career progression you are looking for!

Ferrero began its journey in the small town of Alba in Piedmont, Italy, in 1946. Today, it is one of the world’s largest sweet‑packaged food companies, with many iconic brands sold in countries all over the world. Find out more about Ferrero at

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey  diversity of our talents is what makes our work environment multicultural, innovative, and highly rewarding.