Consumer and Wealth AML Operations - CIM Operations Analyst

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Responsible for supporting risk-based operational processes through the timely and accurate review, investigation, resolution, and escalation of alerts. The role applies established procedures and sound judgment to mitigate risk, maintain regulatory and policy compliance, deliver quality operational support, and identify opportunities to strengthen controls and process effectiveness.

• Perform alert reviews related to Account Closure Recommendation (ACR),
  Customer Identification Program (CIP), Customer Due Diligence (CDD), and TIN applied, ensuring adherence to regulatory and internal policy requirements
• Investigate and resolve alerts by conducting thorough research, analyzing client data, and documenting findings accurately
• Support completion of internal Quality Assurance (QA) reviews
  , ensuring consistency, accuracy, and compliance with established procedures
• Participate in ongoing review and enhancement of procedures
  , identifying opportunities to strengthen controls and improve efficiency
• Provide constructive feedback to peers and leadership on trends, risks, and process improvement opportunities
• Demonstrate the ability to think critically and proactively
  , identifying potential issues and recommending solutions beyond standard processes
• Collaborate with cross-functional partners to ensure timely resolution of alerts and alignment with operational priorities
• Maintain a strong focus on risk mitigation, client experience, and regulatory compliance in all aspects of work
• Processes routine/standard alerts (via applications and email) to appropriate front line unit (FLU) according to established procedures and prescribed processes.
• Daily responsibilities will cover the operations functional areas such as:
  Reviewing and Researching of Initial Alerts, Managing Alerts to Closure, Responding to Inquiries
• Provides quality, timely service and effective and efficient operations support for the assigned areas, internal business partners and/or external customers and clients.

• 1+ year operational experience
• Minimum intermediate Excel and Word skills
• Strong written and oral communication skills
• Strong problem resolution and decision-making skills
• Attention to Detail and completeness for record retention is critical
• Highly motivated mindset
• Adapt to change in a highly regulated industry
• Collaborative mindset
• Analytical thinking
• Experience utilizing the following systems:
  • Client Profile
  • Finder
  • Client Document online (CDOL)
  • Bridge screens (KDI,DQS,KDR)
  • DGUI
  • Interact
  • Lexis Nexis
  • Share Point
  • Global Policy Source (GPS)

• Bachelor's Degree or equivalent experience
• Microsoft Access skills

1st shift (United States of America)

40

US - NJ
- Pennington - 1400 American Blvd
- Hopewell Bldg 4 (NJ2140)
Pay and benefits information

Pay range $25.00 - $31.87 hourly pay, offers to be determined based on experience, education and skill set.

Predictable payThis role is compensated with a base salary and is not…