Department Support Representative

Join to apply for the Transcriptionist role at Capital Health (US).

Capital Health is a regional leader in progressive, quality patient care, with a commitment to exceptional physicians, nurses and staff, and advanced technology. With two hospitals and a five-time Magnet‑Recognized status, Capital Health Medical Group serves the region with over 250 physicians and providers.

$18.57 per hour for a full‑time equivalent (1.0 FTE) position.

Full‑time transcriptionist supporting physicians by accurately transcribing, proofreading, and processing medical records.

• High school diploma or GED.
• One year of transcription or medical setting experience.
• Intermediate computer skills.
• Associate’s degree in medical transcription preferred.
• Knowledge of medical terminology, anatomy, and legal terminology preferred.
• Medical transcription certification preferred.

• Receives and transcribes verbal interpretations from physicians within departmental time frames.
• Verifies accuracy of patient information, inputs data into appropriate records, reports, and systems.
• Proofs transcripts for correct spelling, punctuation, and grammar, making necessary changes without altering meaning.
• Distributes timely reports consistent with established procedures, faxing or delivering as required.
• Sorts and files reports and forms per filing system practices.
• Receives incoming phone calls promptly and directs to appropriate party, records accurate messages or information, responds to inquiries received via voicemail.
• Maintains HIPAA‑compliant workspace and protects patient identification and demographic information.
• Trains new transcriptionists in equipment/software use.
• Schedules and confirms appointments using departmental tools.
• Monitors supply inventory and orders supplies to maintain adequate levels.
• Prepares EMG examination room, ensures correct patient demographics, and records all examination data for report generation.

• Frequent:
  Pinching/fine motor activities.
• Occasional:
  Standing, walking, climbing stairs or ladders, carrying objects, pushing/pulling, twisting, bending, reaching forward/outward, squatting/ kneeling/crawling.
• Continuous:
  Sitting, keyboard use/repetitive motion, talking or hearing.
• Lifting:
  Floor to waist 15 lbs; waist level and above 10 lbs.
• Sensory Requirements:
  Accurate near and far vision, color discrimination, moderate depth perception, accurate hearing.
• Occupational Exposure Risks:
  Bloodborne pathogens, airborne communicable disease, dust/particulate matter.