Patient Coordinator

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Position Summary. Our Patient Coordinators are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world‑class customer service. Responsibilities include greeting and checking in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorisations, collecting payments, processing new patients, and helping the clinic maintain optimal performance.

Ivy's rewarding and supportive work environment allows accelerated growth and development opportunities for all teammates.

Location:

New Jersey

Job Description:

Patient Coordinator – 40 hours/week (Full‑Time)

Location:

Pennington, NJ

Salary: $19–21 per hour

• Best
  
  Employer:
  
  Recognised by Modern Healthcare for excellence and outstanding workplace culture.
• Innovative Resources & Mentorship:
  Access to abundant resources, robust mentorship and career advice for success.
• Professional Development:
  Endless opportunities for career advancement through training programmes built around administrative excellence and leadership development.
• Exceeding Expectations:
  Deliver best‑in‑class care and witness exceptional patient outcomes.
• Incentives Galore:
  Eligibility for a full benefits package beginning within your first month of employment, generous PTO, paid holidays and bonus incentive opportunities.
• Exceptional Partnerships:
  Collaborate with leaders such as Hospital for Special Surgery (HSS) to strive for excellence in patient care.
• Empowering Values:
  Live by values that prioritise teamwork, growth and serving others.

• 2+ years of administrative experience in a healthcare setting is preferred.
• Proficiency in Microsoft Office applications such as Excel, Word and Outlook.
• Great time management and ability to multi‑task in a fast‑paced environment.
• Self‑motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads.
• Dedication to exceptional patient outcomes and quality of care.

We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education and organisational need. Any listed salary range or contractual rate does not include bonuses/incentives, differential pay or other forms of compensation or benefits.