ServiceNow Developer; W2

Senior Service Now ITSM Developer, 18 month contract

Must be eligible to work in the US without sponsorship
NO Third Parties
W2 ONLY

Summary of job functions:
Technology subject matter responsible for the analysis, design, configuration, and implementation of software development projects with Service Now ITSM, ITAM, and ITOM. Works on multiple projects and development efforts and provides technical and architectural guidance on complex initiatives and works closely with on-shore and off-shore resources. The candidate should have at least 5-7 years of hands‑on programming experience.

Key Responsibilities

• Support the standup, configuration, and implementation of the modules supporting Service Now’s ITSM, ITOM, and ITAM capabilities.
• Design, Create, and Maintain reporting inclusive of Platform and Performance Analytics, Process Mining, and KRIs, KPIs, and Control Metrics both at a process/workflow and Operational perspectives.
• Develop Interactive Dashboards, Widgets, Work spaces.
• Create and maintain Forms, Reports, Views, Workflows, Business Rules, Scripts, ACLs, Groups and Roles.
• Create and configure tool integrations with Service Now (Netcool, Kafka, etc.).
• Assist with design, creation and cataloging of business process flows.
• Perform the necessary tasks to design and configure Service Now functions to meet operational needs.
• Oversee the integration of information into the CMDB from Service Now Discovery and APIs ensuring accuracy and consistency.
• Utilize your experience in creating APIs to establish seamless communication between Service Now and other systems.
• Design and implement robust APIs that contribute to efficient data exchange.

• Expert knowledge of Service Now CMDB, ITSM applications with at least 5+ years of hands-on experience.
• 5+ years of experience working as a Service Now Developer.
• 3+ years of experience working in the Discovery module of Service Now.
• Proficiency with API development (SOAP OR REST).
• Proficient in core tables, Glide, scripting, UI actions, scheduled jobs, business rules, client scripts, data imports, custom apps, and development methodologies.
• Expertise in Service Now development, JavaScript, Angular JS or React JS.
• Proficiency in Service Now Flow Designer.
• Excellent written and verbal communication skills.
• Experience with complex and global projects.
• Very strong analytical skills.
• ITIL Foundations certified or higher preferred.
• B.S. in Computer Science or similar.

This is a Contract position based out of Pennington, NJ.

The pay range for this position is $60.00 – $75.00/hr.

Benefits may include Medical, dental & vision;
Critical Illness, Accident, and Hospital; 401(k) Retirement Plan – Pre-tax and Roth post‑tax contributions;
Life Insurance (Voluntary Life & AD&D for the employee and dependents);
Short and long‑term disability;
Health Spending Account (HSA);
Transportation benefits;
Employee Assistance Program;
Time Off/Leave (PTO, Vacation or Sick Leave).

This is a hybrid position in Pennington, NJ.

This position is anticipated to close on Dec 12, 2025.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.