IT Program Manager

Genesis
10 is currently seeking an IT Program Manager for a contract position with a Global Financial Institution located in Pennington, NJ, Charlotte, NC, or Plano, TX. This is a 12+ month contract opportunity.

The End of Life (EOL) Program Manager is responsible for establishing and leading a disciplined governance framework that ensures all EOL remediation activities are executed predictably, transparently, and within required timelines. This role provides centralized oversight across a complex technology estate, ensuring application teams develop achievable, well-planned remediation commitments and adhere to lifecycle deadlines. The Program Manager will drive multi-year planning, maintain strong partnerships with delivery and technology leaders, and ensure consistent communication of program performance, risks, and trends.

• Ensure EOL governance routines occur within required SLAs
• Establish predictable, disciplined planning routines with application teams to support annual and multi-year planning
• Leverage annual planning windows to forecast full-year remediation needs
• Integrate EOL work into Program Increment (PI) planning cycles for iterative adjustments and inclusion of newly identified EOL items
• Partner closely with delivery leads to monitor project execution health, identify risks early, and ensure alignment with portfolio expectations
• Manage communication routines to inform stakeholders of performance trends, governance status, remediation roadmaps, and escalations
• Provide comprehensive reporting and insights to senior leaders to enable timely decision-making
• Communicate, influence, and negotiate both vertically and horizontally to secure required resources and ensure program objectives are met
• Maintain accurate, timely documentation of governance routines, required deliverables, timelines, and processes
• Monitor adherence to remediation commitments and proactively intervene when risks threaten progress
• Coordinate with cross-functional partners to ensure clarity of expectations, roles, and responsibilities
• Identify opportunities for process improvement and contribute to long-term strategic capabilities that strengthen EOL governance, planning, and transparency
• Ensure consistent, high-quality communication across all stakeholder groups
• Maintain strong working knowledge of relevant policies, lifecycle requirements, and remediation standards
• Support ongoing education and enablement activities to improve organizational understanding of EOL expectations and practices
• Provide oversight of program metrics, including performance thresholds, risks, and long-range forecasts
• Manage operational routines that ensure predictable execution and minimal disruption from unplanned remediation needs

• Minimum 7 years of Program or Change Management experience, including process improvement
• Experience managing programs and projects in an Agile environment
• Primary Skill:
  Agile Scrum Master
• Secondary Skill:
  Agile tools (Jira)
• Tertiary Skill:
  Business Analyst (Domain Experts)
• Executive-level written and verbal communication skills
• Detail-oriented with strong commitment to producing high-quality, accurate work
• Comfortable working under defined timelines in a fast-paced, high-demand environment
• Strong proficiency in Microsoft Office (Word, Excel, PowerPoint, Visio, Outlook)
• Demonstrated executive presence with the ability to present complex matters clearly
• Excellent project management skills with the ability to prioritize work and meet deadlines
• Strong business-centric mindset with sound judgment and the ability to tailor approaches to drive optimal business outcomes
• Proven ability to influence cross-functional stakeholders and guide teams through complex, multi-step initiatives
• Experience managing governance routines, workflows, or operational processes across multiple teams
• Ability to analyze performance metrics, identify trends, and recommend corrective actions
• Demonstrated skill in coordinating across large technology organizations and aligning partners on common objectives

• Experience with Microsoft Copilot

$52.54 - $60.54 per hour

Only candidates available and ready to work directly as Genesis
10 employees will be considered for this position.

• Access to hundreds of clients, most who have been working with Genesis
  10 for 5-20+ years.
• The opportunity to have a career-home in Genesis
  10; many of our consultants have been working exclusively with Genesis
  10 for years.
• Access to an…