Capacity Management RN - Hopewell NIGHTS

Capacity Management RN - Hopewell - Full-Time - NIGHTS

Capital Health is the region's leader in providing progressive, quality patient care with significant investments in our exceptional physicians, nurses and staff, as well as advanced technology. Capital Health is a five-time Magnet-Recognized health system for nursing excellence and is comprised of 2 hospitals. Capital Health Medical Group is made up of more than 250 physicians and other providers who offer primary and specialty care, as well as hospital-based services, to patients throughout the region.

Capital Health recognizes that attracting the best talent is key to our strategy and success as an organization. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we can attract the best candidates.

Pay Range: $41.60 - $61.46

Scheduled Weekly

Hours:

36

Shift: 6:00pm - 6:30am (NIGHTS)

• Coordinates the overall functions of the Patient Logistics department and Transfer Center in conjunction with the Manager. Coordinates bed flow and transfer center functions through the management of the capacity management board as well as the CAD system.
• Provides daily operational oversight and decision making of patient flow activities throughout Capital Health by collaborating with Patient Access, Emergency and Surgical Services departments, as well as physician offices, in assessing, planning and implementing patient flow activities to promote patient and customer satisfaction.
• Communicates with clinical unit staff regarding transfers and admissions and facilitates timely movement of the patient.
• Collaborates with the physician, care manager, and floor staff to ensure timely coordination of discharge and transfer. Communicates and collaborates with physicians regarding transfer orders as needed.
• Assesses patient status/acuity to facilitate the efficient movement of patients through the hospital system by prioritizing inpatient admissions, critical care admissions, and internal/external transfers.
• Serves as an expert clinical resource for patient placement by ensuring smooth functioning of the Logistics Center process to reduce wait times and avoid unnecessary movements of patients. Serves as contact person for capacity management as it relates to admissions and transfers.
• Ensures throughput on units and compliance with transfer process through management of people and process. Delegates tasks appropriately and employs resources as needed to ensure high quality and efficient care related to patient flow.
• Identifies and anticipates barriers to discharge/patient flow activities and works to ensure throughput in ED, inpatient units and compliance with transfer process through management of people, metrics and process improvement.
• Activates the Hospital Surge/Capacity plan based on the guidelines established and works to initiate/activate/manage/close identified overflow patient care areas. Reviews blocked and closed beds daily to complete daily closed bed report with bed numbers and reasons for closure.
• Monitors inpatient bed status and upgrades bed cleaning status via bed tracking system to expedite patient flow to a clean bed. Coordinates with Transport and Environmental Services supervisors to expedite patient flow.
• Monitors patient movement within and outside CH to ensure timely and efficient transfers of patients to avoid additional unnecessary length of stay.
• Coordinates the transport of patients to and from Capital Health facilities. Coordinates the transfer of patients that need emergent or non-emergent Neurological, Trauma, Cardiac or other specialized medical services at Capital Health.
• Facilitates physician to physician communications for admission to a Capital Health facility or out of Capital Health for transfer.
• Dispatches and tracks Wheelchair, BLS, and SCT services using computer aided dispatch (CAD) or outsource requests to contracted agencies. Requests Uber transportation for discharged patients.
• Coordinates with the County 9-1-1 Communications Center and Capital Health EMS units or supervisors.
• Receives updates from Capital Health facilities reporting diversion status and…