Office Coordinator II - Per Diem

Office Coordinator II - Per Diem

Children’s Hospital of Philadelphia (CHOP) offers numerous opportunities to impact pediatric care.

CHOP encourages a diverse community of over 20,000 Breakthrough Makers to pursue passions, develop expertise, and drive innovation.

Any (United States of America)

CHOP does not discriminate on the basis of race, color, sex, national origin, religion, or any other legally protected categories in any employment, training, or vendor decisions or programs. CHOP recognizes the critical importance of a workforce rich in varied backgrounds and experiences and engages in ongoing efforts to achieve that through equally varied and non‑discriminatory means.

This role provides advanced administrative and secretarial support, coordinating complex schedules, handling routine issues independently, and ensuring compliance with policies and procedures.

• Perform advanced administrative tasks including triage calls, coordination and scheduling.
• Assist with complex patient services including scheduling appointments, check outs, sending documentation and contacting appropriate stakeholders.
• Respond to complex inquiries and assist stakeholders according to procedures.
• Manage records including charts, files, and correspondence according to procedures.
• Assist with the maintenance of systems, procedures, and methods for record keeping and reporting.
• Schedule and provide administrative support for meetings, interviews, committees, conferences and calendars.
• Prepare presentations, letters, reports, memoranda, and related materials.
• Oversee office supplies for the department.
• Assist with new hire process and employee support including timekeeping.
• Other duties and administrative support projects as required.

• High School Diploma / GED Required

• At least three (3) years of administrative experience in office and clinical setting Required

• Intermediate knowledge of administrative and office management processes, procedures, principles and best practices
• Basic knowledge of medical terminology and protocols
• Basic knowledge HIPAA regulations
• Intermediate proficiency with electronic medical record software (EPIC)
• Intermediate proficiency with word processing software (Microsoft Word)
• Intermediate proficiency with spreadsheet software (Microsoft Excel)
• Basic proficiency with presentation software (Microsoft PowerPoint)
• Excellent verbal and written communications skills
• Excellent customer service skills
• Excellent interpersonal skills
• Excellent organizational skills
• Strong time management skills
• Solid conflict resolution skills
• Ability to maintain confidentiality and professionalism
• Ability to work independently with minimal supervision
• Ability to collaborate with stakeholders at all levels

To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. Employees who work in patient care buildings or have patient‑facing responsibilities must receive an annual influenza vaccine.

$22.61 - $28.26 Hourly (for full‑time jobs; part‑time pay adjusted accordingly)

• Seniority level:
  Mid‑Senior level
• Employment type:
  
  Part‑time
• Job function:
  Administrative
• Industries:
  Hospitals and Health Care