Receptionist, Administrative​/Clerical

Company Overview

Join H&R Block, where we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We strive for a high‑performing, connected culture where everyone feels like they belong.

As a seasonal Client Service Professional / Receptionist, you will focus on wow‑ing clients now and in the future. You will answer phones, greet clients, match clients with tax professionals, schedule appointments, ensure client needs are met in person, over the phone or virtually, and maintain office cleanliness and organization.

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Sales/marketing experience (preferred)

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best‑suited tax professional for their needs
• Schedule clients according to their preferences
• Ensure all client needs are met during service, both in person, over the phone, or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

• Experience working in a fast‑paced environment
• Previous experience in a customer‑service environment
• Ability to multi‑task
• Strong organizational and time‑management skills
• Computer proficiency with Microsoft Office

We invest in our people’s total well‑being. Benefits include an Employee Assistance Program, wellbeing program, caregiver support, healthcare, 401(k), employee stock purchase plan, and additional discounts.

At H&R Block we remain committed to building a Connected Culture where trust, care, and connections help everyone feel safe to bring their authentic self to work. We celebrate diversity across gender, race, ethnicity, age, disability, religion, sexual orientation, gender identity, and veteran status.

Seniority level:
Not Applicable

Employment type:

Full‑time

Job function:
Administrative

Industries:
Retail

This position is located in Trexlertown, PA. Salary range: $45,000.00 – $55,000.00

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.