Data & CRM Specialist

The Office of Admissions at Thiel College is seeking a full‑time Data & CRM Specialist. This position performs essential data, reporting, and system‑support functions for the Admissions Office and is responsible for managing and safeguarding admissions and enrollment data; maintaining and optimizing CRM and SIS integrations; producing accurate, timely reports and dashboards; and ensuring the swift and accurate processing of student applications.

The Specialist works closely with the Assistant Director of Admissions Operations and Marketing and serves as a key liaison with Institutional Research to support institutional reporting and strategic enrollment needs.

• Manage and safeguard admissions and enrollment data with internal and external sources (managing integrations between Slate and Common Application, SIS, etc.).
• Develop, maintain, and update daily, weekly, and term‑based dashboards, reports, and visualizations to support leadership, admissions staff, and other campus stakeholders while maintaining accurate, up‑to‑date data.
• Produce regular and ad hoc reports to support decision‑making, trend analysis, and strategic enrollment planning.
• Assist with CRM operations, workflows, and data integrity, ensuring accurate and efficient processing of applications, supporting documents, and admissions actions.
• Support and enhance admissions operations through effective use of Slate, including system configuration, form and query development, data uploads, and user support.
• Perform additional responsibilities as assigned to support Enrollment Management initiatives.

• Efficient office procedures and current technology.
• CRM, SIS, or other enrollment platforms (Slate experience preferred).
• FERPA and all policies governing use of student information.
• Strategic thinking and problem solving.
• Interpersonal and written communication.
• Exercising discretion and independent judgment.
• Using tact, patience, and courtesy.
• Demonstrate a high degree of professionalism, initiative and independence.
• Work with confidential and sensitive information.
• Maintain a fast pace of data processing in needs of the current term.

EDUCATION:

High school graduate or equivalent.

SUPERVISION RECEIVED:
Reports to the Assistant Director of Admission.

EXPERIENCE:

One to two years of office experience required; must be proficient in Google Drive/Microsoft Suites and have knowledge of a CRM or similar data related system; ability to organize work quickly and accurately with little supervision.

PHYSICAL REQUIREMENTS:

Requirements are within the general range of an office environment.

OTHER:
The successful candidate will have proven abilities regarding attention to detail, follow‑through, and dependability.

Thiel College is committed to attracting a culturally and professionally diverse faculty and staff who engage our students by providing a rich and fulfilling curricular and co‑curricular experience.

Provide a letter of interest and résumé with contact information for four professional references in a single PDF document by clicking here.

Review of applications will begin immediately and continue until positions are filled.

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