Assistant Sales Administrator

Assistant Sales Administrator

Full Time : $15-$17/hour

Based just north of Harrisburg in Duncannon, PA, Rohrer Bus is a diverse transportation company that has evolved from decades of experience in school and commercial passenger transportation solutions. Over the last century, our Rohrer Bus family has helped transform passenger transportation with a product and service offering that ranks among the very best in the industry. We have achieved these abilities through long-standing and extremely valuable relationships with some of the most experienced employees, suppliers, and, most importantly, customers.

Learn more about our company here:

The Assistant Sales Administrator plays a key role in ensuring a smooth work flow for the sales office including both the school and commercial bus sales teams. The Assistant Administrator will be responsible for the day-to-day support of the business, including but not limited to telephone support, general sales support and maintaining internal and external customer relationships.

• Assist appropriate staff with releasing of school buses from the factory to our transport company
• Participate in school and commercial vehicle check in
• Maintain accurate inventory on our website and within KARMAK
• Assist with vehicle inspection prior to delivery
• Assist with creating Rohrer packets for deliveries
• Learn the KARMAK system to support school and commercial teams
• Create work orders for new and used school and commercial buses
• Assist with LPO's and posting of delivery expenses
• Assist with warranty paperwork
• Provide phone coverage for sales office and the front desk as needed
• Provide support for rebates, expense reports and check requests
• Maintain well stocked sales material displays
• Excellent communication skills required
• Commitment to customer service and satisfaction

This position will be considered "essential personnel" and will be responsible for responding in inclement weather to provide phone coverage for the department when other personnel are pulled for snow removal.

• Knowledge of, or willingness to learn, KARMAK
• Knowledge of PAA regulations, FMVSS regulations and PA School Bus regulations
• Valid PA Driver's License
• Must be able to read and write and have the mental capacity to complete the required paperwork and records
• Must have excellent people skills to interact with customers in person and on the telephone
• Computer skills:
  Microsoft Office, Internet, E-mail

• Must be able to pass background checks and pre-employment drug screening
• Must be able to spend hours sitting and using office equipment and computers, which can cause muscle strain
• Must have the ability to maintain attention to detail despite interruptions
• Must have the ability to read printed materials and a computer screen, and have the hearing and speech necessary to communicate in person and over the telephone
• Must be able to maintain a high level of confidentiality, especially pertaining to client information

• Health
• Vision
• 401(k) Plan (we contribute!)
• PTO
• Dental
• Disability
• Life
• Holiday

This job description does not restrict management's right to assign or reassign duties and responsibilities to this job at any time.