Student Affairs Intern

Description

Job Title: Student Affairs Intern Date: 9/25/26 Position: Summer Internship

Reports to: Director of Student Services Department: Academics Travel: No

Status: Non-Exempt Compensation: Hourly Remote: No

The mission of Portage Learning is to transform lives and communities by providing learning opportunities for all who aspire to thrive. We do this not only through superior online instruction but with a deep commitment to expanding access to education. We believe service is the thread that binds our community and our team together. To that end, we choose to …

• Believe the best in our employees
• Invest in our people
• Collaborate with humility, respect, and appreciation
• Cultivate curiosity and encourage creativity

The Student Affairs Intern will support the management and maintenance of student and institutional records with a strong emphasis on accuracy and confidentiality. You will operate out of the Student Services office to gain hands-on experience in student support services and administration. You will also collaborate with the entire Student Affairs department covering the entire enrollment process—from registration to transcript fulfillment.

This intern position reports to the Director of Student Services, who may assign additional project-based work aligned with your learning goals and with departmental priorities.

The Student Affairs Intern carries out these responsibilities:

• Assist with maintaining accurate and confidential records, processing registrations, withdrawals, transcript requests, and student information updates in compliance with policies.
• Serve as a point of contact for student inquiries, provide information about policies and procedures, and support students, parents, and staff with a variety of questions and issues.
• Establish internship goals, meet weekly with a supervisor to track progress, and gain practical experience aligned with learning objectives.
• Engage in weekly professional development sessions as part of the summer internship cohort, cultivating collaboration, strengthening skills, and encouraging continuous learning.
• Contribute to special projects with a service-oriented mindset.
• Perform other related duties as assigned.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential function(s).

Portage Learning is seeking a candidate who exemplifies our mission, vision, philosophy, and goals.

• Currently pursuing an undergraduate degree required. Junior or Senior status preferred.
• Successful completion of a background check and current and/or ability to obtain the following clearances:
  Child Abuse, State Police, and FBI Fingerprinting.

• Must be service oriented with a focus on helping others.
• Resolving conflicts and negotiating with others.
• Excellent communication (written, verbal, and listening) skills.
• Ability to multi-task, set priorities and achieve desired goals.
• Ability to use Microsoft Office Suite.
• Demonstrates strong interpersonal and relational skills.
• Ability to work collaboratively in a team environment.
• Eagerness to learn and contribute.

At Portage Learning, we invest in our team members. All employees can grow professionally through our career progression tracks, professional development, and by utilizing our higher education assistance program.

Our inclusive culture drives our mission to transform lives and communities by providing learning opportunities for all who aspire to thrive. For those with a disability, we offer accommodation during the application and hiring process, including support for the interview and onboarding.