Technical Analyst Institutional Research

Provides day-to-day technical and administrative duties for the Institutional Research Office. Assures integrity of standards related to external compliance reporting. Reports to the Executive Director of Institutional Research and Effectiveness.

On Campus, Full Time, Monday through Friday,8 a.m. to 5 p.m. (The standard work week is Monday through Friday,8:00 AM to 5:00 PM. Exempt professionals, are expected to maintaina flexible schedule to ensure all responsibilities and collegiateneeds are met, including occasional work outside of core business hours.)

• Maintains current and accurate compliance records and files as required by third party organizations.
• Creates presentation materials for quality reports andgraphs.
• Manages the lifecycle of ad hoc, either recurring or regularly scheduled, and classroom climate surveys.
• Assists in updating reports and maintaining information on theportal and website.
• Reviews data and reports for accuracy as requested.
• Assist with data gathering with grants, as needed (i.e.,Perkins Grant)
• Contributes to the college’s accreditation efforts, including the Institutional Middle States accreditation and programmaticaccreditation standards.
• Produces and reviews annual reporting for Institutional Factbook and Graduate Outcomes Reports
• Communicates with internal and external stakeholders regarding project timelines, guidelines and expectations.
• Monitors, maintains, responds to the IR email accountmailbox.
• Creates and maintains technical documentation and writing forthe IR office (e.g surveys, technical procedures, slidedeck QA,etc.)

Required

• Bachelor’s degree from a regionally accredited college or university or an Associate’s Degree in a related field plus twoyears of full-time professional experience in data analysis,database querying (SQL), reporting or institutional research.

• Act 153 Clearances (Act 34 PA Criminal Background, Act 151 PAChild Abuse History, Act 114 FBI Clearance Fingerprinting)

• Minimum of three years’ experience in related field, including at least one year in one of the following areas:
  Institutional Research, Assessment, Foundation, or Enrollment.
• Basic Knowledge of SQL, Survey Monkey, and Argos

• Ability to write simple queries using SQL.
• Ability to maintain accurate and detailed program records.
  
  Excellent organizational, communication, and interpersonal skills.
• Must be proficient in the use of Microsoft Office. Ability tolearn the College’s administrative computing systems (Banner,Infoquest, Argos, Lightcast, etc.).
• Communication:
  Strong verbal and written communication skills;ability to draft and edit professional correspondence.
• Detail Orientation:
  High level of accuracy in proofreading,data entry, and document preparation.
• Technology
  
  Skills:
  
  Confident in learning and using digital tools for data entry, scheduling, faculty load and compensation,document management, and virtual collaboration.
• Critical Thinking:
  Ability to anticipate needs, prioritize tasks, and resolve problems effectively.
• Multitasking:
  Comfortable managing multiple assignments and deadlines with minimal supervision.
• Able to prioritize job duties according to the needs of the department and institution.
• Exhibits strong time management skills
• Adaptability and problem solving skills
• Ability to handle unexpected situations and find solutions
• Must possess a high level of the following work skills and behaviors: teamwork/cooperation, initiative, customer service, and commitment to continuous professional growth in skills and knowledge.

• Experience with basic Statistical or data sciencelanguage.
• Experience in project…