Manager, Import​/Export

The Manager, Import / Export will be responsible for managing day-to-day import and export operations, logistics, and compliance. The person in this role will lead all aspects of inventory and warehousing related to imported products. In conjunction with the Senior Manager, support International Trade compliance audits, organizing, and retaining proper import and export documentation. Respond to product information and availability inquiries, inventory control, purchase orders, receiving, AP Support, and complaint resolution.

Occasional travel may be required.

Glen-Gery Corporation is a wholly owned subsidiary of Brickworks Limited. Brickworks Limited is a large Australian-listed group of companies with operations since the early 1900s, a market capitalization exceeding $3.5 billion, and three core business segments:
Building Products, Land & Development, and Investments. The Group employs more than 2,000 FTE and operates nationally in Australia and has a significant presence in the USA. Glen-Gery is one of the nation’s largest brick manufacturers, with eight brick manufacturing facilities and a national distribution network. Founded in 1890, Glen-Gery products are sold through more than 500 distributors, in Canada and the United Kingdom.

Since entering the USA in 2018, Brickworks has acquired several entities, expanding North American operations to over 40 locations and more than 900 employees.

• Import Warehouse and Inventory
  • Lead all aspects of inventory management for import products and the corresponding logistics.
  • Conduct and manage regular cycle counts and full inventory audits.
  • Set, report on, and manage Inventory related KPI’s.
  • Propose strategies to reduce costs and improve procedures of supply chain logistics as relates to inventory control.
  • Organize and manage stock takes and participate in inventory management, including managing aged inventory.

• Logistics and Compliance
  • Work with the Senior Manager to compose, maintain, train on, and enforce company policy and procedures relating to international trade.
  • Manage and maintain relationships and compliance with Vendors/Forwarders/Customs Brokers/suppliers/staff and communications between foreign vendors/customers and Glen-Gery/Brickworks to approve confirmation of freight and communicate delays and their impact.
  • In partnership with the Pricing department, participate in annual review of import/export costs, quotes, price, shipment booking, and margin to maximize volume and profit.
  • Ensure proper processing of purchase orders and arrange logistics for import/export into and out of the US. Track order availability dates and shipping containers. Track ETD, ETA dates and ensure accuracy of Buy, Sell, Move (BSM) software.
  • Work with the Senior Manager to participate in tariff determinations and audits.
  • Participate in preparing/reviewing import/export documentation and processing invoices.
  • Oversee, process, and review foreign vendor and freight company invoices.
  • Coordinate with warehouses on storage planning, container deliveries, verification of container contents to packing lists, and organize resources against schedules during busy periods.

• Quality Control, Product Knowledge and Customer Service
  • Obtain, organize, distribute information, and train on product availability, pricing, and any technical information required from foreign vendors.
  • Develop, implement, and maintain processes and procedures for quality control and assurance of imported products.
  • Respond to product inquiries from sales and support/train customer service teams on Import products; respond to import complaints.
  • Produce month-end reports such as invoice registers, price exceptions, margin contributions, and sales volumes/trends vs. history.
  • Assist with Glen-Gery customer order backlog management and lead times.
  • Lead negotiations to settle Glen-Gery customer complaints against imported products.

• Proficient in Microsoft Office; proficient in job-specific software applications preferred. Experience with Salesforce CRM software preferred.
• Firm understanding of global and domestic supply chains, warehouse and inventory best practices.
• Experience with laws and regulations controlling the export and import of goods between the United States and foreign countries, preferred.
• Ability to understand and convert foreign currency and units of measurement.
• Understand and participate in tariff code determination and record retention.
• Ability to respond promptly and professionally to vendor or freight forwarder needs; identify and resolve problems in a timely manner, and develop or update processes and procedures to prevent future issues.
• Clear communication and ability to multi-task and shift priorities as required.

• Minimum 6-10 years warehousing, inventory and supply chain experience.
• 4+ years shipping and/or logistics experience in a lead role required.
• Bachelor’s degree in a related business field preferred.

This job description is not intended to be…