Trade Associate

Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.

To support daily trade operations of Ascensus

• CDSC and Redemption Fee Research and Tracking
• Processing of Trade Files, Manual Trades, and Trade Messaging
• Resolution of High Priority Trade Assertions
• Research and Resolution of Non-Price Protected Trade Rejects
• Processing of initial account setup and Broker Registration verification
• Corporate Action Processing on Recordkeeping or Trade Platform
• Plan Level Request Processing to include fund adds, exchanges, deletes, model updates, and self direct establishment on Recordkeeping or Trade Platform
• Assistance with Partner Model Rebalances
• Perform first level Quality Control Checks
• Assist on limited basis with Departmental Projects and Initiatives
• Participate in IQP workshops to assist with determining risk and exposure gaps within the departmental processes
• Monitoring and responding to Emails and Trade Support Tickets
• Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients.
• The I-Client philosophy and the Core Values of People Matter, Quality First and Integrity Always should be visible in your actions on a day to day basis showing your support of our organizational culture.
• Proactively adopt, protect and boldly embrace emerging technologies (AI, automation, etc.), platforms, and evolving practices that accelerate transformational growth and advance Ascensus’ mission and client commitments.

• Bachelors’ degree in Business/Math/Computer Science or equivalent work experience
• Proficient in Microsoft Office Word and Excel Software
• Basic knowledge of Retirement Plans and/or NSCC/Fund Serv trading and settlement platforms
• 0-2 Experience in the Trade and/or Retirement industry
• Ability to manage and meet expectations of both internal and external clients Work well as a team member; ability to multi-task and work in a fast paced environment with some functions having strict deadlines to adhere to
• Good written and oral communication skills. The ability to communicate effectively (clearly, concisely and professionally) with internal and external clients is essential.
• Excellent organizational, analytical, math and problem solving skills
• Effectively balance multiple priorities and deadlines
• Flexibility to work overtime when necessary

Ascensus helps millions of people save for a better future.

• Collaborative, idea-sharing environment
• Professional Development with in-house training and tuition reimbursement
• Generous reward programs
• Paid time off
• Medical, dental & vision benefits
• Health Savings Account with employer contribution up to $1,100
• 401(k) & 529 college savings match programs
• Volunteer and charitable-giving programs
• Business casual dress