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Director, Global Clinical Supply Continuous Improvement; Onsite

Job in West Point, Montgomery County, Pennsylvania, 19486, USA
Listing for: MSD
Full Time position
Listed on 2026-10-29
Job specializations:
  • Business
    Change Management
Salary/Wage Range or Industry Benchmark: 173200 - 272600 USD Yearly USD 173200.00 272600.00 YEAR
Job Description & How to Apply Below
Position Overview

The Global Clinical Supply (GCS) organization is within our Research & Development Division and is accountable for managing the 'end-to-end' integrated clinical supply chain across our Research & Development Division's portfolio to enable the execution of any clinical trial using our Company asset. GCS supports more than 300 Phase I-IV clinical trials run in-house, 400+ outsourced or run by partners as well as our Company's ISS clinical trials (300+).

GCS is accountable for the planning, sourcing, labeling, packaging and delivery of clinical supplies to clinical sites across more than 60+ countries, all in accordance with US and WW regulations, company policies and Standard Operating Procedures. The Director, Continuous Improvement, will lead Continuous Improvement activities across the organization supporting a CI culture. The role will oversee both strategic and tactical improvement initiatives, kaizen workshops, and cultural activities and will support the roll out of significant metrics as key performance indicators (KPIs), contributing to the overall governance of the performance oversight in GCS.

The role will ensure the education of the organization in continuous improvement and lean methodology, project management, change management, knowledge management, quality by design, and appropriate risk management in our processes through coaching and mentoring belt candidates and trainees for the community of practice. The leader will play a key role in talent development within his/her team but also the overall GCS organization.

Primary Activities
  • Actively create a culture in which Continuous Improvement becomes the organizational norm.
  • Process design/improvement projects/strategic initiatives across the organization.
  • Continuously identifies opportunities to improve, simplify, standardize, and optimize processes in collaboration with functional areas.
  • Analytics & Metrics - Develops and maintains performance, quality, and compliance related analytics and metrics (reports, dashboards, Key Performance Indicators/KPIs).
  • Seeks ways to innovate and/or further automate the use of data and new capabilities.
  • Identify, train and coach in lean concepts.
  • Continuously evaluate opportunities for creating additional connectivity, and share learnings, between partner organizations.
Education & Experience
  • Bachelor's degree or equivalent experience required.
  • A graduate degree in scientific discipline would be beneficial.
  • A LSS black belt certification or equivalent experience is required.
  • Extensive experience in facilitating kaizen workshops and leading complex projects.
  • Understanding of Clinical supply chain and clinical trials understanding including GCP & GMP.
Required Skills
  • Business Process Improvements
  • Continuous Improvement
  • Continuous Improvement Activities
  • Data Analysis
  • Data Gathering Analysis (Inactive)
  • Lean Methodologies
  • Lean Six Sigma (LSS)
  • Lean Six Sigma Continuous Improvement
  • Lean Six Sigma Management
  • Statistical Data Analysis
Preferred Skills
  • Continuous Improvement Projects
  • Key Performance Indicators (KPI)
  • Process Optimization
Employment Details
  • Employee Status:
    Regular
  • Relocation:
    Domestic
  • VISA Sponsorship:
    No
  • Travel Requirements: 10%
  • Flexible Work Arrangements:
    Not Applicable
  • Shift: Not Indicated
  • Valid Driving License:
    No
  • Hazardous Material(s): n/a
Location

The primary location for this posting is: USA
- Pennsylvania
- West Point.

Additional location(s):
San Francisco Residents Only:
We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance.
Los Angeles Residents Only:
We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of…

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