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Specialist, Education Operations

Job in Elm, Lancaster County, Pennsylvania, 17521, USA
Listing for: Relativity
Full Time position
Listed on 2026-11-04
Job specializations:
  • Business
    Business Administration, Office Administrator/ Coordinator, Business Systems & Technology Analysis, CRM Systems & Management
Salary/Wage Range or Industry Benchmark: 66000 - 100000 USD Yearly USD 66000.00 100000.00 YEAR
Job Description & How to Apply Below
Location: Elm

Posting Type

Remote/Hybrid

Job Overview

The Specialist supports execution of education programs through operational and administrative tasks, ensuring smooth delivery of learning experiences, while also working to automate and increase efficiency to those processes.

Job Description and Requirements
  • Support workspace creation, scheduling, LMS updates
  • Review and manage candidate flagged candidate attempts
  • Scrub and answer customer inquiries in a timely fashion related to various education programs
  • Executes training and certification contracts, working with Finance and Legal to refine and improve
  • Run program logistics and create related SOPs and facilitate upskilling sessions related to scheduling trainings, workshops, webinars across internal systems and process improvement
  • Own projects, process improvements, and AI innovations to scale and eliminate manual processes
  • Track action items, schedules, and support timelines for team and stakeholders
  • Communicate program updates with stakeholders
Qualifications:
  • 1-3 years' experience
  • Strong attention to detail, excellent communication, curiosity,
  • Basic experience with Skiljar and AI tools
  • Preferred experience with Salesforce, Skilljar
Required Skills:
  • Collaboration
  • Communication
  • Needs Assessment
  • Process Improvements
  • Program Management
  • Relationship Building
  • Sales Enablement
  • Stakeholder Management
  • Strategic Planning
  • Training Delivery

Relativity is committed to competitive, fair, and equitable compensation practices.

This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives.

The expected salary range for this role is between following values:

$66,000 and $100,000

The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.

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