Reconditioning Coordinator

Fenner Dunlop is looking for a Reconditioning Coordinator to join our Homer City Services team. In this role, you will coordinate and oversee day-to-day belt shop operations, support customer and service requirements, supervise and develop employees, and ensure work is completed safely, efficiently, and to Fenner Dunlop’s quality standards. This position reports to the Operations Manager.

We strive to be the premier provider of the safest and most reliable conveyor belting and services to a variety of heavy industrial markets, such as coal mining, hard rock mining, sand, gravel, wood handling, power generation, pulp and paper. Fenner Dunlop provides North American-made belting, manufactured at our facilities located throughout the United States and Canada. For over 150 years, Fenner Dunlop has researched, designed, developed, manufactured, and tested its conveyor belting products, supporting nearly any type of conveyor application and providing the right solutions to protect conveyor system investments in the harshest conveying environments.

Supervise and instruct employees when physically working in the belt shop.

Ensure adherence to company policies, procedures, and practices.

Implement measures to ensure the quality and efficiency of services performed.

Monitor productivity and maintain accurate records to capture all billable items.

Assist with planning, coordinating, and prioritizing work to meet customer demands and operational needs.

Procure and maintain an adequate supply of materials, safety equipment, and PPE.

Work with the Logistics Coordinator to create purchase orders, receive materials, reconcile inventory, and report inventory information to Finance.

Ensure shop equipment is regularly inspected, properly maintained, and meets applicable calibration standards.

Maintain daily housekeeping and organization practices throughout the belt shop and storage areas.

Assist in the field on high‑profile jobs as required by Management.

Coordinate service calls for Cleaner and Service jobs.

Update product costing as needed to help maintain appropriate margins.

Make and receive calls from technicians and customers during and, as needed, after normal business hours.

Work collaboratively with other supervisors and management to implement company policies, goals, and operational priorities.

Demonstrate adaptability in a fast‑paced environment and adjust work strategies as business needs evolve.

Proactively communicate with Sales, Services, customers, and vendors regarding current and upcoming order fulfillment requirements.

Maintain and nurture positive customer and vendor relationships.

Prioritize work and resources to meet customer expectations and service requirements.

Coordinate transportation for product pickup and delivery.

Provide timely communication regarding order status, service requirements, and operational needs.

Support effective resolution of customer and operational issues.

Establish performance expectations and objectives for employees.

Conduct new‑task training and training for new employees.

Identify training needs and opportunities for skill development.

Identify opportunities for cross‑training and assess employee skill gaps.

Cross‑train employees to enhance their skills, versatility, and productivity across various machines and processes.

Maintain records of training activities, including attendance, progress, and completion.

Provide regular performance feedback and conduct constructive performance reviews.

Address performance concerns and administer corrective action consistent with…