Universal Banker PT Willow

Universal Banker PT (20hrs) - Willow Street

Truist is seeking a Universal Banker PT (20hrs) at the Willow Street branch. The role involves providing efficient client transactions, maintaining accurate records, delivering superior service, and cross‑training in sales and support activities.

• Shift: 1st shift (United States of America)
• Language Fluency: English (Required)
• Regular or Temporary: Regular

• Provide a distinctive client experience by engaging clients with a smile, facilitating courteous conversation, and handling both complex and standardized transactions.
• Educate clients on digital self‑service solutions including ATMs, online and mobile banking.
• Support team sales process through client outreach and outbound calls, checking offers, and identifying client needs.
• Understand and apply Integrated Relationship Management (IRM) principles.
• Participate in all components of Truist Retail Community Bank Leadership Routines.
• Advance product knowledge through training and learning.
• Adhere to internal controls, operational procedures, and risk management policies.
• Serve as secondary contact for new account openings and problem resolution.

• High school diploma or equivalent.
• Two years of teller or cash handling or client service experience.
• Six months of client relationship building or sales experience.
• Excellent interpersonal and communication skills.
• PC keyboard and software skills necessary for branch automation.
• Ability to multi‑task under time constraints.
• Proficiency in basic computer applications, e.g., Microsoft Office.
• Ability to travel for temporary staffing and occasional travel and overnight stays.

• One year of client relationship building or sales experience.
• Knowledge of advanced branch transactions, risk management, and loss prevention.
• Experience with sourcing and prospecting new clients.
• General understanding of bank operations, policies and procedures.

All regular teammates working 20 hours or more per week are eligible for benefits, including medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax‑preferred savings accounts, and a 401(k) plan. Eligible teammates receive at least 10 days of vacation and 10 sick days (prorated) during their first year, plus paid holidays.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law. E-Verify IER Right to Work.