Customer Service Representative - State Farm Agent Team Member

Benefits:

• 401(k)
• Competitive salary
• Flexible schedule
• Paid time off
• Training & development
• Bonus based on performance
• Opportunity for advancement

We are looking for a motivated quick learner who will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with team members, and anticipating the needs of the community members you support.

You need to have a property/casualty insurance license or be willing to obtain one and we will pay for a successful license completion. You will them learn about our products and systems as you assimilate into the office.

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of all customer interactions.
• Prospect for new sales

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.