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Hybrid Customer Service & Order Specialist; OCS

Job in Township of West Goshen, Chester County, Pennsylvania, USA
Listing for: Lavazza North America Inc
Full Time position
Listed on 2026-10-14
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 42000 - 62000 USD Yearly USD 42000.00 62000.00 YEAR
Job Description & How to Apply Below
Position: Hybrid Customer Service & Order Specialist (OCS)
Location: Township of West Goshen

Lavazza North America Inc. in West Chester, PA is seeking a Customer Service Specialist for OCS to manage customer orders and coordinate fulfillment from order entry through delivery. The role requires close collaboration with Sales, Logistics, and Finance to meet customer expectations.

The hybrid position offers regular interaction with internal teams and external customers, with emphasis on data accuracy, issue resolution, and continuous improvement of service levels.

Join us at Lavazza North America Inc as our next Hybrid Customer Service & Order Specialist (OCS) in West Goshen Township, PA, United States.

Join Lavazza North America Inc and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Hybrid Customer Service & Order Specialist (OCS) role at Lavazza North America Inc, based in West Goshen Township, PA, United States.

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