Resident Service Coordinator

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Regular Full-Time Professional Birdsboro, PA, US

Salary Range: $45,200.00 To $47,000.00 Annually

Housing Development Corporation Mid Atlantic (HDC) is currently seeking a Full-time Resident Services Coordinator for River Run Meadows (Birdsboro, PA), Southgate Apartments (Leesport, PA), Penns Common Court (Reading, PA), Market Square Apartments (Elizabethtown, PA), and Hamburg School Apartments (Hamburg, PA).

At HDC Mid Atlantic, we believe everyone deserves a safe, welcoming, and affordable place to call home—and we’re committed to making that a reality every day.

When you join HDC, you’re not just taking a job—you’re becoming part of a mission-driven organization where your work has a direct and meaningful impact on people’s lives. Every role contributes to housing stability, stronger communities, and opportunities for residents to thrive.

Since 1971, we’ve been trusted developers, property managers, and community partners, working alongside our neighbors to create real change. Today, we own and/or manage over 3,300 apartments across Pennsylvania, Delaware, and Maryland, serving nearly 4,500 residents including seniors, families, and individuals living with disabilities.

At HDC, you’ll be part of a team that values excellence, equity, collaboration, community, and integrity. We invest in our people, support growth and development, and empower our employees to make a difference—both in our communities and within the organization.

If you’re looking for work that is meaningful, people-centered, and connected to a greater purpose, you’ll find it here.

• Medical, Dental & Vision Coverage (Available Day
  1)
• 401(k) with 3.5% Employer Match
• 4-6 Weeks Paid Time Off
• 11 Paid Holidays + Floating Holiday (Available Day
  1)
• 12 Weeks Paid Parental Leave
• Friday Early Office Close:
  Spring, Fall & Winter office closes at 3pm;
  Summer office closes at 12pm.
• Employer Paid Life & Long-Term Disability Insurance
• Employee Assistance Program
• Student Loan Reimbursement (Eligible Non-Profit Employees)
• Employee Housing Opportunities
• Paid & Subsidized Professional Development
• Quarterly Bonus Incentive Program

The Resident Services Coordinator (RSC) plays a vital role in advancing HDC’s mission to provide safe, welcoming, and affordable housing by ensuring residents remain stably housed and empowered to achieve personal success. Under the direction of Resident Services leadership, the RSC acts with agility and creativity to address resident issues to ensure housing stability and create communities of care and connection.

The RSC works directly with residents to identify and connect them to critical support and services so they can reach their full potential. This role requires a commitment to trauma-informed care, excellence in customer service, interdepartmental collaboration, and positive resident outcomes.

• Medical, Dental & Vision Coverage (Available Day
  1)
• 401(k) with 3.5% Employer Match
• 4-6 Weeks Paid Time Off
• 11 Paid Holidays + Floating Holiday (Available Day
  1)
• 12 Weeks Paid Parental Leave
• Friday Early Office Close:
  Spring, Fall & Winter office closes at 3pm;
  Summer office closes at 12pm.
• Employer Paid Life & Long-Term Disability Insurance
• Employee Assistance Program
• Student Loan Reimbursement (Eligible Non-Profit Employees)
• Employee Housing Opportunities
• Paid & Subsidized Professional Development
• Quarterly Bonus Incentive Program

The Resident Services Coordinator (RSC) plays a vital role in advancing HDC’s mission to provide safe, welcoming, and affordable housing by ensuring residents remain stably housed and empowered to achieve…