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Customer Serivce

Job in Birdsboro, Berks County, Pennsylvania, 19508, USA
Listing for: Meet Greater Reading
Seasonal/Temporary position
Listed on 2026-10-21
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Call Center / Support, Retail Associate/ Customer Service
Salary/Wage Range or Industry Benchmark: 16.5 USD Hourly USD 16.50 HOUR
Job Description & How to Apply Below
Location: Birdsboro

Customer Service Representative

Join a team that values great customer service and reliable employees! Are you a customer-focused professional who takes pride in helping others? Do you enjoy working in a team environment and learning new skills? If you have strong communication abilities, good computer skills, and a stable work history, we want to hear from you!

Schedule:

Monday-Friday: 10:30 AM - 7:00 PM Saturday: 8:30 AM - 5:00 PM Work 2 Saturdays per month When scheduled on Saturday, receive 1 day off during the week Schedule provided a month in advance

Pay Rate: $16.50/hour

Selling Points about Customer Service Representative
  • Long-term temp-to-hire opportunity
  • Consistent schedule with advance notice
  • Supportive team environment
  • Training provided for candidates with strong customer service experience
  • Opportunity to build office-based customer service skills
  • Collaborative workplace that values teamwork and customer satisfaction
Customer Service Representative

Job Description

As a Customer Service Representative, you will serve as the primary point of contact for customers, providing excellent service and support. This role focuses on helping customers, resolving issues, and maintaining accurate records while developing expertise in company products and services.

Responsibilities include:

  • Handle customer inquiries professionally and efficiently
  • Provide information regarding products and services
  • Troubleshoot and resolve customer concerns and product-related issues
  • Document and update customer records accurately
  • Maintain detailed interaction notes within company systems
  • Develop and maintain knowledge of evolving products and services
  • Deliver a positive customer experience on every interaction
Customer Service Representative

Job Requirements

Previous customer service, sales, retail, or related experience Office-based customer service experience preferred Stable work history with demonstrated longevity in previous roles Retail candidates with 1-2+ years in a consistent position are encouraged to apply Strong computer skills and aptitude for learning technology Excellent written and verbal communication skills Ability to multitask and prioritize responsibilities Customer-focused mindset with a genuine desire to help others Positive, professional attitude and strong interpersonal skills Team-player mentality Common sense, attention to detail, and pride in quality work Ability to build rapport with customers and clients Ability to lift up to 50 lbs.

as needed

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