Academy Coach, Academys

What you'll do is a key learning and development leader responsible for delivering world‑class training experiences that drive associate capability, operational excellence, and business results across Walmart facilities. This role facilitates engaging learning experiences through a variety of training modalities, supports change management initiatives, partners with facility leadership to develop talent, and ensures classroom learning is successfully translated into on‑the‑job performance.

The Academy Coach acts as a trusted partner to associates and leaders by delivering training, coaching talent, supporting operational readiness, driving continuous improvement, and fostering a culture of learning and belonging.

Location:

Natrona Heights, PA (Fully Onsite)

• Delivering engaging, high‑quality learning experiences that build associate capability and drive operational excellence across the business.
• Facilitating instructor‑led, virtual, and immersive learning experiences through Academy Connect, Virtual Reality (VR), emerging technologies, and other innovative training modalities.
• Conducting training classes in accordance with Academy schedules while supporting additional learning activities such as virtual instruction, overnight training, and end‑of‑day learning programs across multiple Academy locations.
• Partnering with facility leaders to identify development opportunities, strengthen talent pipelines, support succession planning efforts, and provide ongoing leadership feedback.
• Coaching, mentoring, and developing associates and leaders through impactful feedback, recognition, performance support, and growth‑focused development opportunities.
• Supporting the successful adoption of operational changes, specialty initiatives, and business transformations through classroom facilitation, virtual learning, and hands‑on coaching.
• Conducting facility visits to ensure classroom learning translates into expected operational performance and reporting findings to facility and catchment leadership teams.
• Building strong relationships with associates, facility leadership, Academy teams, and business partners to align learning solutions with operational goals and customer needs.
• Participating in teach‑backs, co‑facilitation activities, content reviews, assessment validation, and facilitation audits to continuously improve learning effectiveness and delivery quality.
• Leveraging data, observations, and business insights to measure learning outcomes, identify improvement opportunities, and improve associate readiness.
• Ensuring compliance with company policies, procedures, ethics standards, and the Open Door Policy while supporting Walmart's mission and values.
• Creating an inclusive learning environment that promotes engagement, belonging, collaboration, continuous learning, and operational excellence.

• You have knowledge of Walmart Academy programs, operational processes, and leadership development practices.
• You are passionate about developing people and helping associates grow their skills, confidence, and careers.
• You have experience facilitating adult learning and can make complex topics understandable, engaging, and actionable.
• You are an exceptional communicator who can effectively influence and connect with associates and leaders at all levels.
• You thrive in a fast‑paced environment and can confidently balance multiple priorities while maintaining a high‑quality learning experience.
• You have a strong understanding of Walmart operations and can connect learning initiatives directly to business outcomes.
• You embrace innovation and enjoy utilizing technology, including virtual learning tools, VR, and emerging training platforms.
• You excel at giving and…