Magnetic Bearing Water-Cooled Chiller SME

## Magnetic Bearing Water-Cooled Chiller SMEApply:
New Freedom-Pennsylvania-United States of America:
Full time:
Posted Yesterday:
WD
** About Johnson Controls
** Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.
For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services, and an industry-leading field organization, we elevate customer performance, turn goals into real-world results, and help move society forward. Visit  for more information and follow @Johnson Controls on social platforms.

** What you will do
** Johnson Controls is seeking a Magnetic Bearing Water-Cooled Chiller Subject Matter Expert to serve as a senior technical authority for our YORK magnetic-bearing centrifugal chiller portfolio.
In this highly influential role, you will provide advanced technical leadership across the complete product lifecycle, supporting Field Sales, Service, Product Technical Support, Engineering, Manufacturing, Quality, and Product Management.
You will bring deep expertise in water-cooled centrifugal chillers, magnetic-bearing drive lines, compressor operation, refrigeration systems, controls, and variable-speed technology. The role requires not only the ability to solve difficult technical problems, but also the ability to translate that knowledge into service procedures, technical literature, training, design improvements, and long-term product reliability.
You will also be deeply involved in new product development and product enhancement, representing the serviceability, reliability, field, and customer perspective throughout the engineering process. You will collaborate with engineering teams to evaluate designs, establish validation plans, review test results, identify product risks, and help ensure new products enter the market ready to perform reliably throughout their lifecycle. Ideal candidates would be local to our New Freedom, PA site, or willing to travel frequently to be in location with our design engineering teams and test labs.

** How you will do it
*** Serve as the Subject Matter Expert for YORK magnetic-bearing water-cooled centrifugal chillers, providing technical leadership across the product lifecycle.
* Provide advanced day-to-day technical support to the global Field Sales, Service, and Product Technical Support organizations through site visits, remote troubleshooting, technical reviews, and escalation support.
* Lead the diagnosis and resolution of complex chiller system problems involving refrigeration, compressor operation, magnetic-bearing systems, motors, variable-speed drives, controls, heat exchangers, system applications, and overall unit performance.
* Act as a senior escalation resource for challenging field issues, using operating data, trends, service history, test results, and engineering analysis to establish root cause and corrective actions.
* Provide technical leadership for magnetic-bearing driveline systems, including the motor, active magnetic bearings, magnetic-bearing controller, compressor, and associated control architecture.
* Partner with Engineering, Quality, Manufacturing, Product Management, and Service teams to drive product reliability and continuous improvement.
* Participate in new product development, design reviews, risk assessments, validation planning, prototype testing, product launch readiness, and post-launch support.
* Develop test and validation plans to evaluate product changes, resolve field issues, verify corrective actions, and demonstrate product reliability.
* Bring the voice of the field and service organization into product development, ensuring serviceability, diagnostics, maintainability, reliability, and lifecycle considerations are addressed early in the design process.
* Create and maintain technical service literature, including service bulletins, service letters, troubleshooting procedures, diagnostic guidance, training materials, and updates to internal technical knowledge systems.
* Develop and deliver technical training and knowledge transfer to Product Technical Support, Field Service, Engineering, and other internal organizations.
* Mentor engineers…