Accounts Receivable Representative

This role will be responsible for premium receivable collections and reporting related to PMA Companies and will require collection management skills and customer service excellence.

• Collection Management:
  Meet all departmental collection and processing standards for Insurance Company and TPA business segments; including research and analysis of billing and payment discrepancies and preparation of monthly collection action plans.
• Broker Management:
  Ensure timely, accurate payment application and minimize late reporting.
• Customer Service:
  Ensure prompt, complete, and professional communication with all stakeholders.
• Financial Management:
  Research A/R reconciliation discrepancies, identifying the root cause and resolution to minimize future instances.
• Prepare and distribute monthly billing statements with special handling requirements.
• Approve the issuance of large claim payments for our TPA.
• Enter TPA contract data in preparation for billing.
• Prepare disbursement requests for client returns and broker commissions.
• Demonstrate commitment to PMA's Code of Business Conduct and Ethics, and apply knowledge of compliance policies and procedures, standards and laws applicable to job responsibilities in the performance of work.

• Bachelor's degree or at least 2 years of Accounts Receivable experience
• Proficient with Microsoft Office suite
• Strong oral and written communications skills
• Excellent customer service orientation
• Strong analytical, problem solving, and settlement skills
• Strong organization and time management skills
• Ability to work well collaboratively and independently

Entry level

Full-time

Accounting/Auditing and Finance

Insurance