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Loan Operations Associate
Job in
Cleona, Lebanon County, Pennsylvania, USA
Listed on 2025-12-31
Listing for:
Jonestown Bank & Trust Co.
Full Time
position Listed on 2025-12-31
Job specializations:
-
Finance & Banking
Loan Servicing
Job Description & How to Apply Below
Description
ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES- Respond to telephone inquiries from customers and associates pertaining to loan balances, payoffs, collateral information, etc.
- Loan account maintenance and transactions
- Perform daily balancing of the general ledger accounts
- Review loan files for proper documentation and compliance
- Prepare, review, and maintenance missing or incorrect documentation on the Loan Error Log
- Prepare, scan and perform quality control on loan files
- Order coupon books
- Add and remove ACH and AFT records
- Process returned payments
- Collection maintenance
- Process charge offs
- Process loan extensions
- Maintenance and process vehicle titles
- Process closed loans
- Process low balance report
- Process and maintain proof of collateral insurance
- Prepare and review HMDA LAR documentation
- Review all declinations
- Prepare Satisfaction Pieces
- Initialize and maintain Forced Placed Insurance
- Review and maintain Flood Insurance
- Document and perform total loss documentation for insurance companies and customers
- Prepare escrow accounts for payment
- Prepare and maintain escrow analysis
- Monitor and process PMI payments and cancellations
- Federal Home Loan Bank (FHLB) monthly balancing
- FHLB remittance
- Process participation payments
- Update and maintain dealer floor plan
- Update and maintain adjustable rate analysis on loans
- Process monthly credit insurance commission
- Process credit life/disability claims
- Process construction draws
- Maintain tickler report
- Perform other duties as assigned
- Must advance to Loan Operations Specialist I within 18 months of hire
- Broad knowledge of departmental operations, policies and procedures
- Ability to deal effectively and tactfully with customers and associates
- Ability to recognize irregular or suspicious transactions and take appropriate steps to prevent loss
- Adequate understanding of operations in other departments and bank retail outlets
- Understanding of Federal Regulations as they apply to loans
- Experience with using personal computers and common business applications such as Word, Excel, and Outlook.
- Exposure to bank core accounting systems, Jack Henry Silverlake preferred.
- Ability to operate common business equipment such as copiers, printers, and scanners.
- Above average problem solving and accounting skills
- Ability to lift 25 lbs.
Position Requirements
10+ Years
work experience
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