Middle Office Manager; EU

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Our Krakenites are a world‑class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology.

Kraken is a mission‑focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world.

Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here.

As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry‑leading security, crypto education, and world‑class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures.

As a Middle Office Manager
, you will support Kraken’s institutional trading and lending operations by ensuring seamless post‑trade execution across settlement, reconciliation, and inventory flows. You’ll work closely with Trading, Institutional Sales, Risk, Treasury, Finance, Product, and Engineering to deliver operational excellence and institutional‑grade support within your region. You will be a key contributor to operational continuity, accuracy, and efficiency for all institutional activities.

• Deliver Operational Excellence Across Institutional Flows – Execute and maintain middle‑office processes supporting OTC, exchange, and lending activity. Ensure accurate trade capture, flawless settlement, and timely reconciliation for all regional institutional clients and counter parties.
• Ensure Accurate and Timely Settlement – Oversee post‑trade processing, manage settlement instructions, coordinate with custodians, venues, and counter parties, and resolve trade breaks or exceptions. Maintain high data integrity across systems and uphold operational best practices.
• Inventory and Balance Monitoring – Monitor digital asset and fiat balances across custodians, venues, and wallets. Support Trading and Treasury in maintaining optimal inventory allocation and settlement readiness.
• Support Process & SOP Implementation – Execute processes and workflows defined by the global Head of Middle Office. Identify inefficiencies and propose improvements, contributing to continuous enhancement of operational infrastructure.
• Cross‑Functional Coordination – Partner with Trading, Treasury, Risk, Product, and Engineering to support new product launches, infrastructure upgrades, and system enhancements. Ensure regional needs are accounted for in global workflows.

• Middle Office & Post‑Trade Understanding – 3+ years of experience in middle office, trading operations, settlements, clearing, or reconciliations within a trading firm, OTC desk, brokerage, exchange, or investment banking institution.
• Trade Lifecycle Expertise – Solid understanding of trade capture, allocations, settlements, reconciliation, and exception management across digital assets or traditional markets.
• Settlement & Reconciliation Skills – Comfortable with settlement flows, confirmation processes, wallet/custodian coordination, and resolving breaks in a fast‑moving environment.
• Operational Rigor – Detail‑oriented mindset with a strong understanding of controls, risk awareness, and data accuracy. Ability to follow SOPs and maintain high‑quality operational execution.
• Cross‑Functional Communication – Able to coordinate effectively with Trading, Treasury, Risk, and Product teams. Strong communication and problem‑solving skills.
• Institutional Mindset – Experience supporting institutional clients or counter parties; able to handle urgency, complexity, and precision in post‑trade workflows.
• Crypto‑…