CREDIT CLERK

Job Location:

Main Location - Mount Pocono, PA 18344, Position Type:
Full Time,

Job Shift: Any,

Position Overview:

The Credit Clerk is responsible for coordinating and maintaining all paperwork necessary to establish credit for guests under the direction of the Credit Executive and the Credit Manager in compliance with established MACR policy and procedure, objectives, goals and PA Gaming Control Board regulations.

• Processes applications of customers applying for credit.
• Requests credit reference and back reports associated with the issuance of credit and filing.
• Maintains customer credit files and handles customer correspondence.
• Responsible for gathering and recording data conductive to the approval of casino credit on individual credit applications.
• Communicates with Central Credit and other properties regarding credit applications.
• Makes credit reference inquiries, accept and process telephone applications, and forward to individuals authorized to approve credit along with proper completion of all related documents.
• Pulls credit reports from the Credit Bureau, and attaches report to credit application.
• Posts returned checks and paid accounts to designated finance function.
• Establishes guests in the Central Credit system.
• Enters information on approved credit accounts using applicable casino systems.
• Assists cashiers with any credit-related problems.
• Accepts credit applications over the phone or by mail.
• Files credit applications in departmental filing cabinet.
• Assists with various departmental needs (i.e. calling banks to verify cashier checks, obtaining bank ratings on applicants, etc.).
• Answers the phone; assists guests with any credit-related problems; provides information to designated finance function as needed.
• Ensures accuracy in cashing checks and entering information into computer system.
• Held accountable, to a high degree, for the accuracy and thoroughness of departmental records and reports.
• Knowledge of local jurisdiction gaming laws (federal, state, etc.) and attendant regulations as well as company internal controls, policies and procedures.
• Promotes positive guest relations providing an enjoyable gaming experience
• Attends all necessary meetings.
• Assists in other projects as directed.
• Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by 24-hour schedule.

Essential Requirements:

• High School diploma or GED required. Some college courses in Banking and Finance or related area preferred.
• Ability to operate computers, fax machines and calculators in the processing of credit information.
• Good clerical and office skills.
• Must possess excellent oral and written communication skills.
• Ability to independently maintain high levels of productivity.
• Effective communication skills required.
• Must be extremely numbers-oriented and computer-literate.
• Ability to read, analyze, and interpret basic instructions furnished in written, oral or diagram form.
• Ability to respond to common inquiries or complaints from guests.
• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to apply commonsense reasoning to a variety of situations.
• Must have the ability to deal effectively and interact well with the employees throughout all levels of the Mount Airy Casino Resort.
• Must be able to be approved for and maintain a valid license as required by the PA Gaming Control Board.
• Must have ability to deal affectively and interact well with guests and employees.
• Must demonstrate leadership, fairness and sensibility to the guests and employees.
• Ability to work long hours within a smoking environment, employee will be exposed to smoke.