Director of Encore Program Memory Care & Dementia Services

Serenity Hospice | Pennsylvania | Full-Time

Monday–Friday No Weekends No Holidays

Are you passionate about dementia care and looking for an opportunity to build something meaningful?

Serenity Hospice is seeking an experienced and compassionate Director of the Encore Program to lead the growth of our specialized memory care and dementia services across our Pennsylvania locations.

This is a unique opportunity to take your dementia expertise beyond traditional bedside care. You will help shape a program that supports patients living with Alzheimer’s disease and dementia through comfort-focused hospice care, meaningful engagement, behavioral understanding, and compassionate family support.

At Serenity Hospice, we believe exceptional care starts with exceptional people. We are a supportive, team-focused organization where your experience, ideas, and leadership are valued. In this role, you will have the opportunity to make a visible impact, educate teams, strengthen relationships within the community, and help develop a program that can truly change the way dementia-focused hospice care is delivered.

We want our employees to feel supported both professionally and personally. Serenity offers:

• Medical, dental, and vision insurance
• 401(k)
• Paid time off
• Mileage reimbursement
• Monday–Friday schedule
• No weekends or holidays
• Supportive and collaborative leadership
• An opportunity to develop and lead a growing specialized program
• A mission-driven environment centered around compassion, dignity, and quality of life

As Director of the Encore Program, you will serve as the program’s leader, educator, and ambassador. You will develop and standardize dementia-focused care practices, educate interdisciplinary hospice teams, provide guidance and education to families, and help integrate meaningful sensory and non-pharmacological interventions into patient care.

You will also collaborate with Clinical Directors and Patient Relations Managers to introduce the Encore Program to memory care communities, assisted living facilities, skilled nursing facilities, and other healthcare partners throughout Pennsylvania.

This position allows you to combine clinical knowledge, education, leadership, creativity, and community outreach in a role where your work can directly improve the experience of patients and families facing advanced dementia.

• Certified Dementia Practitioner (CDP) certification or equivalent dementia-focused training
• 3–5+ years of experience working with advanced dementia or memory care populations
• Experience with education, training, or program development
• Strong leadership, communication, and presentation skills
• A compassionate and patient-centered approach
• A passion for educating others and improving dementia care

At Serenity Hospice, our mission is to provide exceptional comfort care every day until the end.

The Encore Program takes that mission one step further by ensuring that patients living with dementia are not only medically supported, but understood, comforted, engaged, and treated as the individuals they have always been.

If you are looking for a role where your expertise will be valued, your ideas can help shape a growing program, and your work will have a meaningful impact on patients, families, and care teams, we would love to hear from you!