Director of Adult Community Medical Homes

Some leadership roles focus primarily on operations. Others emphasize clinical excellence. This role offers the rare opportunity to lead both. Ken Crest is seeking an exceptional healthcare leader to oversee a highly specialized residential healthcare program for adults with complex medical needs. This position provides a unique opportunity to shape innovative services that transform lives by supporting adults with intellectual and developmental disabilities in living healthy, meaningful, and connected lives within their communities.

As the Director of Adult Community Medical Homes, you will provide strategic and operational leadership for Ken Crest's Adult Community Medical Homes and Home Health Agency. You will oversee programs that blend advanced clinical care with a deeply person-centered philosophy, ensuring high-quality services across residential and community-based settings. This role is responsible for strengthening clinical and operational performance, ensuring regulatory excellence, and fostering environments where individuals receive outstanding care in places they proudly call home.

This is a highly visible leadership role with broad responsibility and significant organizational impact. You will work alongside dedicated clinicians, caregivers, families, and leaders who are united by a shared commitment to excellence, innovation, and compassionate service. For the right leader, this is an extraordinary opportunity to build exceptional teams, influence meaningful outcomes, and make a lasting difference in the lives of adults and families every day.

Who Will Thrive in This Role We recognize that success in this position requires a unique blend of clinical expertise, operational leadership, business acumen, and compassion. The ideal candidate is a collaborative and emotionally intelligent leader who thrives in complex healthcare environments and has a passion for developing people and programs. They are equally comfortable discussing clinical quality and outcomes, regulatory strategy, financial performance, workforce development, and long-term program growth.

They bring the confidence to navigate complexity, the ability to build trusted relationships, and the vision to drive continuous improvement while maintaining a steadfast focus on the individuals and families served. Most importantly, they believe that every person deserves the opportunity to live, grow, and thrive in a supportive home and community where they are valued, respected, and empowered to achieve their fullest potential.

• Provide strategic leadership and operational oversight for Ken Crest's Adult Community Medical Homes and Home Health Agency.
• Oversee home health services to ensure the delivery of high-quality, coordinated care that supports individuals living safely and successfully in their homes and communities.
• Ensure the delivery of high-quality, person-centered services that promote health, safety, dignity, independence, and quality of life.
• Ensure compliance with all federal, state, accreditation, licensing, and regulatory requirements.
• Lead preparation for and response to audits, surveys, inspections, and regulatory reviews.
• Lead multidisciplinary teams supporting medically fragile adults with complex medical, developmental, and behavioral healthcare needs.
• Partner with nursing and clinical leadership to advance clinical excellence, evidence-based practice, and positive health outcomes.
• Oversee program performance, quality metrics, and continuous improvement initiatives across multiple locations.
• Develop, monitor, and manage operational budgets while ensuring efficient and effective use of resources.
• Drive workforce planning initiatives, including recruitment, retention, staff development, succession planning, and staffing optimization.
• Ensure staffing models appropriately support census, clinical acuity, operational demands, and regulatory requirements.
• Oversee the development, implementation, and evaluation of clinical protocols, operational procedures, and best-practice standards.
• Foster a culture of accountability, collaboration, innovation, professional growth, and employee engagement.
• Build and maintain strong partnerships with families, healthcare providers, regulatory agencies, community organizations, and other key stakeholders.
• Utilize data, outcomes, and performance indicators to evaluate program effectiveness and drive ongoing improvements.
• Serve as a visible ambassador for the programs and Ken Crest's mission, both…