Valet - Transportation Agent On Call

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members’ financial, physical, and mental well‑being. Specific benefits—such as day‑one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

to discover how we empower team members to grow, thrive, and advance in their careers.

• Provide service as required (greet guest and open doors)
• Park, retrieve and push/pull guest vehicles.
• Communicate with the Bell Desk to promote the best service to guests.
• Offer bell assistance to all guests
• Knowledge of keyboard and ticket systems.
• Deliver baggage to and from guest rooms as assigned.
• Deliver sundry items, mail, packages, laundry, etc., to guest rooms on request.
• Transport passengers to and from the airport when necessary.
• Perform room changes as assigned.
• Make pre‑reg keys for overnight bus groups and assist front desk with keys.
• Check in turnaround bus drivers.
• Check in overnight groups when necessary.
• Perform room "Q" assistance when requested.
• Assist guests with jump starts upon request (guest must sign a release form)
• Demonstrate to guests use of the Saflok Key System.
• Communicate hotel facility and general information to guests as necessary.
• Must provide courteous and friendly service to all staff and guests.
• Perform related work as requested.

EXPERIENCE: Previous Valet and/or Bell person/baggage handling experience preferred.

EDUCATION: High School Diploma or GED

SKILLS: Excellent communication skills. Have a full knowledge and understanding of company and department rules, regulations, policies and procedures. Ability to read, write, and communicate verbally in English. Have the ability to perform basic math skills, able to establish and maintain effective working relationships with staff and guests. Able to operate all types of vehicles including manual transmissions.

CERTIFICATE/LICENSE: Alcohol Awareness card. A Valid Nevada Driver’s License. Current Statement of driving record (3 year history).