Waterpark Birthday Party and Celebration Concierge

At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.

But we’re more than a resort. As a family-owned company, our Promise is simple:
Lead with Love
. This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued.

Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa.

Kalahari Resorts & Conventions is seeking a Waterpark Birthday Party and Celebration Concierge. In this role, you will be responsible for prospecting, booking, and retaining all day birthday and social events that take place in the water parks.

As part of our leadership team, you’ll embody our Promise to Lead with Love
—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You’ll provide information, sales and organization of all guests interested in bringing groups into the waterpark.

$16/hr + Commission

• Prospecting, booking, and retaining all day birthday and social events that take place in the water parks.
• Solicit, develop, and maintain accounts through direct sales efforts to ensure budgeted financial results are achieved and exceeded.
• Supply all requested information to the guests regarding the waterpark.
• Assist in ensuring completion of all forms within the department (call, lost business, weekly recaps, contracts, proposals, banquet event orders, etc.).
• Maintain a minimum sales call and sales activity pace and booking activity in accordance with established goals.

• Experience and proven success in developing and closing group business is required.
• Have a broad understanding of the tourism industry and the day-to-day operations of a hotel/resort/waterpark are helpful.
• A leadership style rooted in collaboration, respect, and service to others.
• Waterpark group sales experience, event planning and related terminology are helpful.
• Must be able to work weekends (Fri‑Sun).

• Career growth opportunities with promotion from within.
• 401(k) matching, paid time off, and holiday compensation.
• Health, dental, and vision coverage for full-time associates.
• Employee appreciation events, discounts, and perks at all resorts.
• Education assistance programs to help advance your career.

At Kalahari, we believe the best leaders Lead with Love
—because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.

Kalahari Resorts & Conventions is an Equal Opportunity Employer.

| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |