Sales Admin Job Pocono Manor Pennsylvania USA,Hospitality / Hotel / Catering

Location: Pocono Manor

Help Deliver the Kalahari Experience

At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.

But we’re more than a resort . As a family-owned company, our Promise is simple:
Lead with Love
. This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued.

Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa.

Kalahari Resorts & Conventions is seeking a Sales Admin
. In this role, you will provide administrative support and systems management for the Sales team.

As part of our leadership team, you’ll embody our Promise to Lead with Love
—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You’ll provide a pleasant, professional first impression of Kalahari Resorts Sales and Catering to new prospects and existing clients and assist with direct sales activities as needed.

This is an hourly wage role.

Key Responsibilities

Maintain files and properly process contracts and other correspondence in accordance with Kalahari standards.
Interact with clients to assist them with requests, greet in a courteous manner, offer proactive hospitality, determine needs, and handle issues or refer to the appropriate staff member to assist them.
Run daily reports for morning department meetings.
Review, reconcile and process invoices from vendors.
Facilitate distribution of group bills via Kalahari standards.

What We’re Looking For

1-3 years of administrative experience in a corporate business setting (preferably within the hotel/resort/hospitality industry)
Experience in banquet operations or hotel front office is helpful.
A leadership style rooted in collaboration, respect, and service to others.
Ability to understand sales booking systems, V1, Versa, CRM, and sales automation as well as Microsoft Word, Excel, and PowerPoint programs

A Sampling of Our Benefits

Our team enjoys a comprehensive benefits package, including:

Career growth opportunities with promotion from within
401(k) matching, paid time off, and holiday compensation
Health, dental, and vision coverage for full-time associates
Employee appreciation events, discounts, and perks at all resorts
Education assistance programs to help advance your career

Be Part of Something Extraordinary

At Kalahari, we believe the best leaders Lead with Love
—because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.

Wisconsin Dells, WI Sandusky, OH Pocono Manor, PA Round Rock, TX Spotsylvania County, VA

Kalahari Resorts & Conventions is an Equal Opportunity Employer.

Wisconsin Dells - ext. 42123

Pennsylvania - ext. 21077

Texas -