Guest Experience Agent – Front Desk & Service
Listed on 2026-10-14
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Hospitality / Hotel / Catering
Customer Service Rep -
Customer Service/HelpDesk
Customer Service Rep, English Customer Service
HHM Hotels is seeking a Guest Service Agent to greet guests, register them, and provide courteous service in line with brand and sustainability standards. You will handle reservations, payments, and messages using the PMS system, while maintaining high guest satisfaction and safety protocols.
Ideal candidates have a high school diploma, prior customer service experience, and knowledge of PMS systems. The role may involve varied shifts and contributions to overall hotel operations.
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This posting is for the Guest Experience Agent – Front Desk & Service role at HHM Hotels, based in Moosic, Lackawanna County, United States.
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