More jobs:
Front desk agent
Job in
Lehighton, Carbon County, Pennsylvania, 18235, USA
Listed on 2026-10-15
Listing for:
Express Employment Professionals
Full Time
position Listed on 2026-10-15
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep -
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Position Summary
Provide outstanding guest service by managing front desk operations, handling reservations, processing check-ins and checkouts, and assisting guests with hotel and local area information.
Key Responsibilities- Greet guests and provide friendly customer service.
- Handle check-ins, checkouts, reservations, and guest inquiries.
- Process cash and credit card transactions accurately.
- Maintain knowledge of hotel rates, promotions, and in-house events.
- Operate front desk systems and complete required reports.
- Assist guests with safe deposit boxes and special requests.
- Follow hotel policies, emergency procedures, and communication standards.
- Maintain a clean and organized work area.
- Previous customer service or hospitality experience preferred.
- Strong communication and computer skills.
- Ability to multitask in a fast-paced environment.
- Must be available to work weekends and holidays.
Our team is growing, and we are hiring a front desk agent in Lehighton, Carbon County, United States.
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