Systems Specialist – JAPAC Payroll Operations

Responsibilities

• (a)
  Develop a solid understanding of all payroll systems including time and attendance applications, in-house payroll applications, HR applications, Payroll APEX solutions, CRM solutions, including understanding the payroll processes.
• (b)
  Perform all unit testing and UAT in accordance with testing matrices for new payroll system implementations or system enhancements.
• (c)
  Review user design for optimum end user experience.
• (d)
  Perform end to end or regression testing for all payroll/HR systems, APEX and CRM upgrades.
• (e)
  Assist with creating or improving testing matrices.
• (f)
  Coordinate testing with other lines of business impacted.
• (g)
  Log and monitor all bugs relating to systems being tested, working closely with developers.
• (h)
  Appropriately identify and elevate P1 issues found during testing.
• (i)
  Participate in project conference calls in a professional manner.
• (j)
  Effectively communicate project testing progress to project team and elevate issues in a timely manner.
• (k)
  Ensure deadlines are met by monitoring issue resolution and progression of testing.
• (l)
  Work with regional payroll specialists to gain knowledge of country processes and to assess testing results.
• (m)
  Create and update user guides for all payroll systems.
• (n)
  Administer the banking systems user access and vendor system access.
• (o)
  Administers access to file sharing applications for all internal and external parties for sharing confidential information.
• (p)
  Assist with the global audit of the banking systems/HR Systems/Payroll systems on a quarterly basis.
• (q)
  Understand, acknowledge and operate within the department policies and procedures.
• (r)
  Undertake other tasks attributed by the direct manager in line with the departmental guidelines.