Business System Analyst

Business System Analyst at True Helix

We’re looking for an experienced Business System Analyst to help solve complex technical and business challenges using industry best practices and strong problem‑solving skills at True Helix.

The role includes consulting with users, producing documentation, and driving system improvements and changes across web and mobile applications.

• Analyze current system processes and make recommendations for improvement.
• Work with stakeholders to understand business and technical requirements.
• Engage with stakeholders and team members to address the changing needs of the business.
• Apply solid system use‑case understanding and testing skills for troubleshooting, upgrading, and implementing new systems or features.
• Oversee implementation of projects from inception to completion.
• Document and participate in epic and feature project design discussions to ensure they meet organizational, operational, and compliance needs.
• Conduct training and operational procedure reviews to increase productivity and functionality.
• Manage and communicate system changes.
• Create and present reports to team members and stakeholders to support recommendations.

• Strong attention to detail and understanding of project specifications.
• Critical thinking with sharp problem‑solving, analytical, and innovation skills.
• Strong knowledge of company operations, policies, and procedures.
• Effective communication skills and ability to translate complex ideas into simple language for non‑technicians.
• Excellent organizational skills with the ability to break projects down into time‑manageable sections to deliver features to clients.
• Self‑motivated with the ability to work independently and in a group.
• Leadership skills and the ability to assume a team‑lead role as project requirements dictate.
• Able to drive projects from inception to completion, resolve problems, build consensus, and engage with company leaders to clear obstacles.

Location:

Delmont, PA