Infrastructure Engineer, Level II

Overview

Job Title:

Infrastructure Engineer Level II

Location:

Wayne, PA

At USLI, we’re not just about insurance — we are committed to making a difference, both internally and externally. Our community is built upon five values:
Caring, Attitude, Respect, Empathy and Energy. Our commitment to these values leads us to make better decisions and furthers our true sense of community. By joining our team, you  be part of a vibrant organization that values innovation, collaboration and growth. Here, you  have the opportunity to shape the future of insurance and make a meaningful impact.

You will deploy, implement and support USLI  IT infrastructure. This role is critical to ensuring the availability, performance and security of our networks, servers, critical business systems and cloud environments. The ideal candidate will have strong technical skills across infrastructure technologies and a proactive approach to problem-solving and continuous improvement.

• Deploy and maintain IT infrastructure systems, including servers, storage, networking and cloud services (e.g., Azure)
• Virtualization:
  Administer virtualization platforms (e.g., VMware), server platforms (e.g., Cisco UCS) and enterprise storage solutions (e.g., Pure Storage)
• Server administration:
  Maintain and troubleshoot Windows and Linux servers, Active Directory, DNS, DHCP and Group Policy
• Networking:
  Manage network infrastructure including routers, switches, SD-WAN and wireless systems
• Backup and disaster recovery:
  Implement and maintain monitoring, backup and disaster recovery solutions to ensure system reliability and data integrity
• Support:
  Provide escalation support for incidents and service requests, working closely with the service desk and application teams
• Collaboration:
  
  Work with cross-functional teams to support IT projects, system upgrades and technology rollouts
• Documentation:
  Maintain infrastructure designs, configurations and standard operating procedures
• Continuous improvement:
  Evaluate emerging technologies and recommend solutions to improve infrastructure performance and availability

• Technical expertise:
  Strong understanding of IT infrastructure systems, including servers, storage and network
• Problem-solving:
  Strong troubleshooting and analytical skills
• Communication:
  Excellent communication skills to collaborate with both technical teams and business stakeholders effectively
• Project management:
  Strong experience in planning and driving projects related to IT Infrastructure
• Organizational skills:
  Ability to manage multiple tasks and prioritize effectively with a proper sense of urgency
• Adaptability:
  Ability to learn new technologies and systems quickly

• More than five years of experience supporting IT infrastructure in a midsize or enterprise environment
• Hands-on experience with networking, virtualization and Windows/Linux server administration
• Proficiency in scripting and automation (e.g., Power Shell)
• Familiarity with monitoring and alerting tools (e.g., Nagios)
• Work hours:
  
  9 a.m. to 5 p.m. ET, with occasional after-hours work for maintenance or incident response
• Participation in an on-call rotation

Must be able to commute to our Wayne, PA office daily with the option of 1 remote workday per week.

We offer a competitive salary and benefits program for full-time and eligible part-time employees. Benefits include performance-based triannual bonuses, medical benefits, a profit-sharing program, daily onsite lunch and more than 450 annual personal and professional development courses. Explore more company benefits.

We are committed to fostering a vibrant and inclusive community that celebrates the diversity of all ethnicities, nationalities, abilities, genders, gender identities, sexual orientations, ages, religions, socioeconomic backgrounds and life experiences. We actively encourage open dialogue on diversity, equity, inclusion and belonging to support a workplace where every individual feels valued, respected and empowered to contribute at their fullest potential.

• Associate

• Full-time

• Information Technology

• Insurance