IT Support Level

Job Overview

BCIC Swiss GmbH | Best Connect International Company is looking for an IT Support Specialist to work full-time on-site in Vevey, Switzerland.

Location:

Vevey, Switzerland | Type:
Full time |

Hours:

8 hours per day

• Provide first- or second-level contact and problem resolution for customer issues.
• Work with third-party vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support, and troubleshoot Windows OS, Mac OS & Microsoft Office. Cisco Jabber is another authorized desktop application.
• Install, upgrade, support, and troubleshoot printers and computer hardware.
• Perform general preventative maintenance tasks on computers, laptops, and printers.
• Perform remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software.
• Work in a project-based environment requiring flexibility and teamwork; perform other duties as assigned.

• Must hold a valid work permit in Switzerland.
• Several years of professional experience in the field of IT support.
• Fluent English & local language (at least B2) needed.

Salary - Negotiable

Apply now:

Shamsun Nahar will review your application.