Business Application Manager
Listed on 2025-12-20
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IT/Tech
IT Business Analyst, IT Project Manager
Location: Indiana
Business Application Manager (f/m/d), 100%
Bachem is a leading, innovation-driven company specializing in the development and manufacture of peptides and oligonucleotides. With over 50 years of experience and expertise Bachem provides products for research, clinical development and commercial application to pharmaceutical and biotechnology companies worldwide and offers a comprehensive range of services. Bachem operates internationally with headquarters in Switzerland and locations in Europe, the US and Asia.
The company is listed on the SIX Swiss Exchange. For further information, see .
To strengthen our team in Global IT department, we are looking for a dedicated Business Application Manager (f/m/d), 100%.
As a Business Application Manager within Bachem’s Central Functions IT team, you will act as a trusted partner to the business, ensuring the smooth operation, continuous improvement, and future readiness of central functions applications. In this versatile role, you will maintain and enhance existing solutions, coordinate rollout or change initiatives, and ensure the successful introduction of new digital capabilities. Through close, proactive collaboration with business stakeholders, you will translate needs into actionable solutions, drive process improvements, and help shape the digital roadmap.
This position combines hands‑on application ownership with true business partnership—ideal for someone who enjoys technical work while enabling impactful, business‑driven change.
- Act as a trusted partner to central business functions, understanding their processes and identifying opportunities for optimization.
- Analyze user needs and translate them into actionable application enhancements or new solutions.
- Provide user support, training, documentation, and guidance to key stakeholders.
- Promote best practices and help drive adoption of new functionalities or applications.
- Take end‑to‑end ownership of assigned business applications, ensuring reliability, performance, and regulatory compliance.
- Manage application maintenance activities such as updates, configurations, lifecycle planning, and user administration.
- Investigate and resolve incidents, collaborating with internal experts and external vendors as needed.
- Ensure adherence to quality, security, and (where applicable) GxP requirements.
- Drive the delivery of initiatives—ranging from feature enhancements and functional extensions to targeted application rollouts—ensuring they meet business needs and improve day‑to‑day usability.
- Lead, coordinate & support the introduction of new applications by gathering requirements, preparing system configurations, coordinating testing and managing go‑live activities.
- Collaborate closely with business stakeholders to ensure all changes are well‑aligned with operational needs and deliver tangible value.
- Maintain clear documentation and ensure application processes follow Bachem’s IT governance frameworks.
- Monitor technology trends and propose improvements that enhance efficiency, digital maturity, or user experience.
- Contribute to broader IT improvement initiatives within the Central Functions IT team.
- Bachelor’s degree in Information Technology, Business Informatics, Computer Science, or a related field.
- Several years of proven experience in application management, business systems support or technical consulting.
- Experience in regulated or life‑science environments (GxP understanding beneficial).
- Solid understanding of application lifecycle management, configuration, and integration concepts.
- Strong communication skills and ease in interacting with stakeholders across business and IT in a global, multicultural environment.
- Experience working with external vendors and solution providers.
- Ability to translate business needs into functional system solutions.
- Analytical mindset with a structured, solution‑oriented way of working.
- Curiosity, initiative, and enthusiasm for improving processes and systems.
- Fluency in English required;
German is a plus
- A dynamic and rapidly growing…
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