Application Support Analyst | Production Services | Experienced

Overview

Susquehanna is currently looking for an Application Support Analyst to work on our Proprietary Trading Services team. You will be joining a group focusing on the support and technical operations of our core trading systems. This team is responsible for all aspects of server side application support: job scheduling, troubleshooting issues, intraday restarts, tactical response to production issues, deploying change and working directly with our developer and engineering teams.

In this role you will

• Provide daily support of proprietary trading systems that our crucial to our business
• Coordinate, implement and support daily system level changes, in a Windows and Linux environment
• Troubleshoot trading related issues by investigating client/server log files
• Perform server side application support, job scheduling, and basic scripting
• Coordinate technical resources and communicate to both business and technology communities during production issues

• 1-3 years of experience in an application support, operations, systems administration, or related role required
• Ability to independently identify problems and develop solutions required
• Strong written and verbal communication skills
• An understanding of operating systems (Windows and/or Linux) is required
• Foundational knowledge of Powershell, Python, or Bash scripting
• Previous experience within a financial services or trading environment is a plus
• Bachelor’s degree in a technical discipline preferred

Susquehanna is a global quantitative trading firm powered by scientific rigor, curiosity, and innovation. Our culture is intellectually driven and highly collaborative, bringing together researchers, engineers, and traders to design and deploy impactful strategies in our systematic trading environment. To meet the unique challenges of global markets, Susquehanna applies machine learning and advanced quantitative research to vast datasets in order to uncover actionable insights and build effective strategies.

By uniting deep market expertise with cutting-edge technology, we excel in solving complex problems and pushing boundaries together.

We are experts in trading essentially all listed financial products and asset classes, with a focus on derivatives trading. Through market making and market taking, we handle millions of trading transactions around the world every day, providing liquidity and ensuring competitive prices for buyers and sellers. While our presence in the market is broad, our trading desks are highly specialized, allowing for a deep understanding of unique drivers of each asset class.