CRM Solutions Developer
Listed on 2025-12-29
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IT/Tech
Data Analyst, Business Systems/ Tech Analyst
CRM Solutions Developer
Join to apply for the CRM Solutions Developer role at Performance Trust Capital Partners.
Company OverviewHeadquartered in Chicago, Performance Trust Capital Partners is an institutional fixed‑income broker/dealer, specializing in highly analytical, performance‑driven strategies.
Position OverviewWe are actively seeking a CRM Solutions Developer for our Business Operations + Strategic Solutions team, supporting the firm’s Microsoft Dynamics CRM instance and projects on the CRM roadmap. This role requires a self‑motivated, detail‑oriented professional with strong communication skills and the ability to translate processes into Dynamics solutions. A general understanding of the finance/banking industry is preferred. We only consider remote candidates residing in the following states: AZ, CA, CT, FL, GA, HI, IN, MA, MD, MI, MN, MO, MS, NC, ND, NJ, NV, NY, OH, PA, PR, SC, SD, TN, TX, UT, VA, WA, WI.
Key Responsibilities- Lead CRM development including solution design, configuration, custom development, testing, deployment, and production support
- Partner with CRM team members and business stakeholders to elicit, document, and refine requirements, translating them into technical designs
- Design and implement custom entities, fields, forms, views, dashboards, business rules, and security models aligned to business requirements
- Develop and maintain plugins, custom workflows, and extensions using .NET and the Dynamics SDK
- Maintain and enhance existing customizations, refactoring legacy work where appropriate
- Build, support, and maintain integrations between Dynamics and third‑party systems
- Implement integrations using REST APIs, webhooks, and Azure where appropriate
- Partner with IT teams to ensure integrations are scalable, secure, and maintainable
- Use Power Automate flows to support workflow automation, integrations, and data processing
- Build and maintain Power Apps (model‑driven and canvas) as needed to extend CRM functionality
- Collaborate on the design of Power BI datasets and reports
- Lead initiatives for bulk data cleanup, deduplication, and normalization
- Design, implement, and maintain a CRM data retention and archival strategy
- Maintain a clean system configuration by managing unused fields, views, and processes
- Maintain system health including audit logs, storage consumption, and environment capacity
- Manage development, test, and production environments, including solution versioning, deployments, and rollback strategies
- Ensure changes align with governance, security, and compliance standards
- 5+ years of experience with Microsoft Dynamics
- Experience and understanding of enterprise security roles
- Strong proficiency with .NET, JavaScript, SQL, and Azure
- Experience with Power Platform (Power Apps, Power Automate)
- Familiarity with CoPilot and AI‑driven CRM enhancements
- Excellent problem‑solving, communication, and collaboration skills with the flexibility to work with a broad array of users and internal stakeholders, maintaining professional and effective communication in a fast‑paced and ever‑changing environment
- Detail‑oriented and self‑managed with the ability to multitask, prioritize, and adjust priorities as new items emerge – a doer who can take initiative and run with things
- Friendly and approachable with the ability to work as a member of a team, building and maintaining trusting relationships with internal clients
- Enthusiastic and curious to learn about the various functions of the firm and how they connect, with the ability to identify areas for improvement as familiarity with internal processes grows
- Model the firm’s core values of integrity, accountability, excellence, grit, and love
- Candidates must be eligible to work permanently in the United States without sponsorship
- Medical, Dental & Vision Insurance (administered through a national carrier such as Blue Cross Blue Shield)
- Prescription Drug Plans
- Pre‑Tax Flexible Spending Account (Health and Dependent Care) (FSA)
- Health Savings Account (HSA)
- Vacation/Personal Days + Holidays
- Financial & Income Protection Benefits
- PT Retirement
- Mission‑Driven Employee Stock Ownership Plan
- Voluntary…
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