Helpdesk * Place of Essert-s-Champvent

Position: Helpdesk M/F/I* (80%) 6-month fixed-term contract Workload 80% Place of work Essert-s-Champvent[...]
Location: Indiana

Helpdesk M/F/I* (80%) 6-month fixed-term contract

Eisberg SA is one of Switzerland's leading manufacturers of 4th range products: salads, fruit and vegetables ready to be cooked and eaten. Our more than 800 employees produce up to 60 tonnes of fresh food products each day with passion and commitment at our sites in Dällikon, Dänikon and Essert-sous-Champvent. Eisberg is proud to be part of the internationally renowned Eisberg Group, which is regarded as the number one producer of ready‑to‑eat salads in Central Europe.

We are looking for a reliable and independent individual to join our IT team at our Essert site.

Contract type:
Temporary (6-month fixed‑term)
• 80%
• Day shift
• Start of employment: 17.12.2025

Benefits: at least 25 vacation days, flexible work‑from‑office or remote schedule, complimentary catering (fresh salads, soups in winter, fruit), and company events.

Responsibilities

• Install, configure and troubleshoot IT equipment (workstations, printers, peripherals) in both office and production environments
• Manage and maintain Active Directory (create accounts, manage access rights, security groups)
• Perform basic network tasks: install patch cables, configure VLANs, and set up network equipment
• Register and manage IT assets in Service Now (inventory, lifecycle monitoring)
• Create and manage incident tickets, escalating complex requests to higher levels when necessary
• Provide user support for Microsoft tools (Teams, SharePoint, Office 365, etc.)

Qualifications

• IT training (CFC in computer science, Bachelor's degree or equivalent recognised in Switzerland)
• Proficiency in the Microsoft environment (Windows 11, Office 365, Active Directory)
• Basic knowledge of networks (TCP/IP, DHCP, DNS, VLAN)
• Experience with ticketing tools (Service Now is an asset)
• Ability to diagnose and resolve hardware and software problems
• 5 years of proven professional experience in the field
• Dynamic, proactive, collaborative and autonomous
• Sense of priorities and flexibility
• Structured and solution/customer‑oriented personality
• Attention to detail / reliability
• Good teamwork skills
• Focused, practice‑oriented work
• Good command of the French language (English or German is an asset)

What we offer

• Autonomy in the job
• A varied and interesting role
• A flat hierarchy with an open and direct working atmosphere
• An excellent team spirit in a modern company

Any more questions?
I'm happy to help

Claudia Duarte Amaral
HR Business Partner

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